Department: CS
Reporting to: Team Manager
TYPE: FULL TIME -REMOTE ( Regular travel to customer sites)
Location: UK
About Scality:
Scality solves organisations’ biggest data storage challenges: growth, security, performance, and cost. Designed for end-to-end cyber resilience, only Scality S3 object storage with CORE5 safeguards data at every level of the system, from API to architecture. Its patented MultiScale Architecture enables limitless, independent scalability in all critical dimensions to meet the unpredictable demands of modern workloads. The world’s most discerning companies depend on Scality to accelerate high-performance AI initiatives, optimize cloud deployments, and defend their data with confidence. Recognized as a leader by Gartner, Scality software is reliable, secure, and sustainable. Follow us onLinkedIn. Visit www.scality.com and ourblog.
About the role:
The Customer Success Engineer (CSE) is responsible for designing, building, and delivering our products and third-party solutions to customers. As part of the Customer Success team, the CSE will participate in the European on-call rotation, and work outside of standard business hours may be required.This role involves working in secure or military environments, so successful candidates must undergo mandatory background screening.Main Focus: As part of the Customer Success team, the CSE provides integration, consulting, training, post-sales professional services and support during the delivery process, to our growing list of customers. As secondary objectives, the CSE interacts with the product organization to discuss new features required by customers. He/she coordinates customer and internal interactions for specific accounts where extended services are provided in addition to standard support. Life@scality:
We offer careers with an opportunity to bridge international borders, an intensely fun environment with smart people.We encourage promotion and elevation through training and development programsWe care for our employees through company supported programs such as, sports and wellness programs, “social responsibility” programs and generous benefits packages. We support team building and get together events through all of our various locations in the world.Life at Scality is exhilarating.Our internal motto is : “work hard, play hard, eat well and amaze the customer!”Follow us on Twitter and LinkedIn. Visit www.scality.com and our blog.