When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you will be doing...

We are looking for a creative Workflow Automation Analyst to join our Global Network Management team. Unlike traditional "from-scratch" developers, this role focuses on Rapid Solution Delivery. You will leverage existing enterprise tools—specifically the Google Workspace suite, Slack, and internal low-code platforms—to build agile solutions that solve immediate business friction. You will be the "First Responder" for automation, turning manual spreadsheet tasks and fragmented communications into streamlined, automated workflows.

• Low-Code Solutioning: Build and maintain productivity tools using Google Apps Script, AppSheet, and Slack Workflow Builder to automate recurring team tasks.

• SaaS Integration: Connect disparate "directional" tools via webhooks or pre-built connectors (e.g., Zapier, Workato, or n8n) to ensure data flows seamlessly between communication channels and tracking logs.

• Dashboard & Reporting: Create automated, real-time dashboards in Google Sheets or Looker Studio that aggregate status updates from various network systems for leadership visibility.

• Process Translation: Act as a liaison between frontline technicians and the Band 7 development team; prototype "Quick-Win" solutions that can later be scaled into full-stack applications.

• User Training & Adoption: Create simple documentation and "How-To" guides for the tools you build to ensure high team adoption and minimal downtime.

What we are looking for...

You will need to have:

• Bachelor's degree or one or more years of work experience.

• Ecosystem Mastery: Proficiency in Google Workspace (Sheets formulas, AppSheet, and basic Google Apps Script) and Slack (Workflows, Bolt, and App configuration).

• Technical Familiarity: Comfortable working with JSON, REST API structures, and basic SQL queries to pull data from existing databases.

• Network Operations: Strong understanding of Layer 2/3 circuit provisioning (E-Line, GPON, Private IP).

• Platform Proficiency: Hands-on experience with Canvas, BGW, and KIRKE.

• Applied Scripting: Ability to run, troubleshoot, and provide feedback on automation scripts.

• Ability to work a schedule that includes overlap with US day shift for weekly staff meetings and global coordination.

​Even better if you know one or more of the following:

• Network Provisioning and VZ specific systems including -

• NAR, Canvas, NTLS, ACTP

• WFM, WFA, TIRKS, vRepair

• TCOMS, BGW, Maintenance Tracker

• F&E, Order Manager, BGW, eASR, TCOMS

• SNM, IPNMP, BBDB

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.