Payment Specialist I

Posted:
9/13/2024, 8:13:40 AM

Location(s):
São Paulo, Brazil ⋅ RAP (Especial) Central, Colombia ⋅ Bogota Capital District - Municipality, RAP (Especial) Central, Colombia

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access and technology solutions across more than 20 therapeutic areas. With over 19,000 staff conducting operations in more than 90 countries, Fortrea is transforming drug and device development for partners and patients across the globe.

  • Support the payment of assigned studies which could include study set-up, maintenance, timely and accurate payment to the sites, as well as issue resolution and study reconciliation.   
  • Provide excellent customer service and site issue resolution
  • Review Electronic Data Capture updates and determine when certain budget items are payable
  • Assist in setting entering study budgets and payees
  • Liaise with Site Agreements team to ensure timely receipt of site contracts, budgets and amendments
  • Communicate with sites, Finance and clinical teams regarding payment questions and/or status updates
  • Maintain and update payment tracking information
  • Keep all study payments up to date and provide financial reports to study teams as requested
  • Provide site payment documentation for sponsor audits as requested
  • Generate investigative site payment reports for project team review (if applicable)
  • Assist in the development and testing of enhancements to Grant Payment systems
  • Contribute and participate in process improvement projects
  • Train and mentor other members of the team
  • Identify and work to deploy process improvements
  • Perform other duties as assigned by management

Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com.

Fortrea is proud to be an Equal Opportunity Employer:


As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.

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