• Arranges patient’s follow-up or referral appointment scheduling.
• Administers injections and medications as ordered by the Provider.
• Performs medical procedures or assists with procedures to include but not limited to: splints, dressings; hearing and visual testing, respiratory therapy and EKG.
• Schedules tests, surgeries and obtains proper authorization and precertification.
• Contacts patient and pharmacy for prescription authorizations promptly as directed by provider.
• Conducts patient callbacks as directed by physician, accurately documenting patient’s comments and/or progress completely in patient’s medical record.
• Promptly and courteously rooms patient for examination, obtains patient’s vital signs, chief complaint and brief history and documents accurately in medical record.
• Prepares exam and treatment rooms with necessary instruments.
• Assists Providers in minor surgeries and physicals. Draws blood for lab testing, performs lab procedures and prepares laboratory specimens for pick-up, complete with adequate patient information.
• Documents all patient interventions and responses thoroughly in patient’s medical record; communicates results and orders to patients as directed by the Provider.
• Maintains patient files, records and other information, tracks laboratory and diagnostic tests results.
• Disinfects patient rooms after each patient and sterilizes equipment and instruments according to office schedule, procedures and/or manufacturer’s recommendations.
• Maintains a clean and orderly patient environment (removing soiled linen, disposing of waste, etc.) according to universal precautions and OSHA standards. 
• Reviews written and verbal instructions with patient and family members, provides educational materials and obtains procedure/surgical consent forms with patient and family members.
• Maintains sufficient quantity of pharmaceutical, examination room and treatment room supplies at all times; prepares inventory to determine items to be replenished.
• Assists with front office duties, scheduling, check-in/check-out procedures, and other clerical functions such as compiling data for reports and records adheres to Medical Group/Medical Foundation policies, procedures, protocols and standards.

Required Skills

• Demonstrates general understanding and knowledge of front/back office standards, procedures, medical terminology and medical office practices.
• Demonstrates ability to read, write and communicate.
• Ability to handle multiple tasks, independently, under pressure.
• Knowledge of medical practice and care to assist in giving patient care.
• Knowledge of examination, diagnostic and treatment room procedures.
• Knowledge of medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe working environment.
• Skill in establishing and maintaining effective working relationships with patients, medical staff and the public.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to operate computer keyboard, terminal and printer, general office equipment, special medical and telephone equipment. 

Required Education and Experience

• A high school diploma
• Minimum of two (2) years experience as a medical assistant in a medical office setting and a Medical Assistant Certification from either the American Association of Medical Assistants (AAMA) or American Medical Technologist (AMT) is required.
• Basic Cardiac Life Support Certification is preferred.
• Bilingual preferred.