Sales Development Representative

Posted:
12/4/2024, 5:20:39 AM

Location(s):
Georgia, United States ⋅ Atlanta, Georgia, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

Company Overview 

Atlanta-based, Incident IQ is a SaaS service management platform built exclusively for K-12  schools that is transforming K-12 workflows including IT asset management, help desk ticketing, facilities maintenance solutions, Human Resources service delivery, and more.  Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Incident IQ is a dynamic, fast-growing company focusing on providing innovative cloud-based software. The Incident IQ platform has been rapidly adopted by K-12 school districts. Today, millions of students and teachers in districts across the U.S. rely on the IncidentIQ platform to manage and deliver mission-critical services. 

 

Since the company's founding, Incident IQ has built a culture focused on customer success and product leadership; we are passionate about helping school districts achieve operational efficiency. Incident IQ’s environment is inclusive and transparent, and our team members are respected and valued contributors who consistently exhibit openness, integrity,  collaboration, enthusiasm, and effort.

We are looking for a full-time Sales Development Representative to join our team!! We offer an energetic and collaborative environment where everyone's opinion matters!

Huge perks!

  • Benefits from day one
  • Excellent work life balance
  • Flexibility to work hybrid
  • 2 locations - Atlanta and Alpharetta

Company Overview

Incident IQ is a SaaS management platform built exclusively for K-12 schools that is transforming K-12 workflows including IT asset management, help ticketing, facilities maintenance solutions, and more. Our mission is to revolutionize how school districts manage operational support activities to better serve students and drive instructional efficiencies. Millions of students and teachers in districts across the U.S. rely on the Incident IQ platform to manage and deliver mission-critical services.

Position Overview

Reporting directly to the Sales Development Manager, the Sales Development Representative (SDR) will be responsible for generating interest and qualified leads with target school districts.

The candidate will actively work with our field sales team to identify target school districts and implement outreach cadences to generate and qualify leads for our products. The candidate will also work extensively within our marketing automation tools to identify, develop, and qualify leads for our field sales team. The role also manages and maintains our lead process protocols to ensure all qualified sales leads are properly distributed and tracked in our sales support systems.

Key Skills / Experience

  • Four (4) year college degree, or equivalent experience
  • Two (2) years business experience a plus
  • High energy, high activity personality and personal drive
  • Excellent communication skills – compelling and persuasive communication style
  • Excellent ability to use technology to maximize performance and efficiency
  • Quick learner, and ability to adapt to fast past environment
  • Interested in developing a potential field sales career

Responsibilities

  • Answer inbound sales phone calls
  • Identify and verify lists of target school districts
  • Identify and verify target contacts within those target school districts
  • Design effective outreach sequences to effectively contact target school districts
  • Work with Sales Development Manager to monitor daily, weekly, and monthly performance and adjust as necessary to meet and exceed objectives
  • Ensure all qualified leads are properly processed and distributed to appropriate
  • field sales resource
  • Utilize marketing automation tools to identify potential lead activity and effectively engage for potential qualification by our field sales team

What makes Incident IQ different:

  • We facilitate whole-person growth where employees develop personally as well as professionally
  • We offer an energetic and collaborative environment; everyone’s opinion matters!
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
  • We provide excellent work/life balance

Incident IQ offers a competitive salary based on experience with a benefits package for full time employees that includes medical, dental, vision, life insurance, 401k, and paid time off (PTO).

Incident IQ is an Equal Opportunity Employer

What makes Incident IQ different: 

  • We facilitate whole-person growth where employees can develop personally as well as professionally.
  • We offer an energetic and collaborative environment; everyone’s opinion matters!
  • We produce software that empowers K-12 schools to run efficiently, allowing for a better classroom experience for students to THRIVE!
  • We provide excellent work/life balance. Two amazing offices - a Downtown Atlanta office location and one at Halcyon in Alpharetta! 

 

Incident IQ offers a competitive salary based on experience with a benefits package for full-time employees that includes medical, dental, vision, life insurance, 401k match, and paid-time off (PTO).  

 

Incident IQ is an Equal Opportunity Employer

Incident IQ

Website: https://incidentiq.com/

Headquarter Location: Atlanta, Georgia, United States

Employee Count: 101-250

Year Founded: 2016

IPO Status: Private

Last Funding Type: Private Equity

Industries: Asset Management ⋅ Education ⋅ Enterprise Software ⋅ Facility Management ⋅ IT Management ⋅ Software