XFE Manager, Regional Operations (MRO) – Immunology

Posted:
8/13/2024, 5:00:00 PM

Location(s):
New Mexico, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Operations & Logistics ⋅ Sales & Account Management

Workplace Type:
Hybrid

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

We are seeking an individual with a track record of strong leadership, compliant execution, and a winning mindset to join our Immunology Sales Operations team – Dermatology - SOTYKTU. This individual will partner with the Central Region Sales Team and Central Region DALs - Advanced Practice Practitioner Liaison Director and field sales teams on all business-related functions. The selected candidate will have a high level of exposure to senior sales and marketing leadership across our business unit and will be a key member of the sales strategy and operations team. 

This position will report into the Director Sales Strategy and Operations and have a dotted line reporting relationship with the Central Region DAL Director and the Central Region Sales Director.

Even more specifically, the successful candidate will excel at:

  • Collaborating with the East Region Sales Team, West Region DALs - Advanced Practice Practitioner Liaison Director on the development and execution of the regional business plans and the business review process.
  • Providing recommendations to improve regional sales performance through proactive analysis of region. district and territory performance.  This includes, but is not limited to Business Analytics, Sales Messaging, Strategy and Tactical planning.    
  • Leading the planning and execution of the sales communication plan, including the Regional or National meetings, e-mail correspondence, slide deck creation and management, teleconferences, and associated compliance/legal (PReP) review.
  • Managing the inquiry/resolution process as needed for the sales and APPL field force (e.g. triaging and following up on Clarity tickets, ad hoc requests from home office and field, tracking People Services and Help Desk Tickets created by the sales/APPL Leadership Team, etc.).   
  • Contributing subject matter expertise on all field-based systems (e.g. OneLook Specialty (OLS), Veeva/InterAct, Call Planning Process, e-Roster, HCP Connect, MS Teams, a:Coach, SharePoint, Workday, MyBMS, Survey’s, etc.).
  • Tracking the allocation and utilization of resources (e.g. promotional program budgets, marketing materials, etc.) and region adherence to BMS policies and procedures.
  • Partnering with the home office operations team and necessary functional areas to troubleshoot regional operational issues (e.g. relevant BMS systems). 
  • Assisting with the new hire on-boarding process as it relates to operational, analytical systems and business processes.
  • As needed, leads projects to support the brand (e.g. field/tactical component to local professional society meetings, etc.), roll out of new technology and assist with POA planning/other meeting planning opportunities. 
  • Working with the Leadership Team to rollout the annual Objectives setting process. 
  • Driving a strong culture of development, growth, diversity, inclusion, rewards and recognition.

Qualifications

  • 5+ years of pharmaceutical or relevant sales experience.
  • Well documented examples of strong leadership, strong compliant execution, and a winning mindset.
  • Demonstrated ability to deliver on sales objectives with a track record of strong sales performance.
  • Experience with Dermatology/Immunology customer base and market industry knowledge preferred (but not necessary).
  • Successful experience working with local sales matrix team to accomplish business objectives.
  • Demonstrated experiences partnering with Sales Leadership (e.g. DBMs) to support the execution of approved brand tactics, onboarding of new representatives, and assisting with training sales skills, business planning and product knowledge.
  • Ability to impact and influence others with no direct reporting relationship.
  • Ability to communicate effectively and clearly.
  • Demonstrated planning and project management skills.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

Bristol Myers Squibb

Website: https://bms.com/

Headquarter Location: New York, New York, United States

Employee Count: 10001+

Year Founded: 1887

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Biotechnology ⋅ Health Care ⋅ Medical ⋅ Pharmaceutical ⋅ Precision Medicine