About the team

This is an exciting opportunity to be part of a growing team in Belfast as part of Citi’s Services business.  The team supports Managers Control Assessment (MCA), which is Citi’s risk management methodology.  Among other activities, the team reporting to this role delivers centralized monitoring and testing of controls’ performance as well as guidance, reporting, and enhancement of controls design and related activities. 

The MCA Hub Belfast Lead role reports to the Centralized Testing and Reporting Team Lead based in Citi’s Global Headquarters in New York City.  This position will be at the Senior Vice President (C14) Level and will have six, direct reports and will manage team of 11 total.  There is a lot of interest and buy-in to the success of this team across TTS, so the potential for growth of this team and the subsequent opportunities for career development are excellent

About the role

The MCA Hub Belfast Lead is accountable for management of complex / critical / large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.  Generally accountable for delivery of a full range of services to one or more businesses / geographies. Excellent communication skills required in order to negotiate internally, often at a senior level. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function.  Involved in short- to medium-term planning of actions and resources for own area. Full management responsibility of a team, including management of people, to include performance evaluation, compensation, hiring, disciplinary actions and terminations

The role’s key responsibilities are:

• Drive MCA monitoring (current state MCA) and testing (future state MCA), Issue and Operational Risk Event mapping to controls, control back testing, control and monitoring design improvements, as well as related activities and reporting into systems of record
• Supervise team's efforts and assist with prioritizing and addressing roadblocks encountered / problem solving
• Act as a key resource for business and action owners to advise and support on the effective design and implementation of key risk management and control remediations
• Maintain Assessment Units, Activities, Risks, Controls, and Testing / Monitoring results within the MCA / GRC tool in compliance with the Citi Operational Risk Policy, procedural requirements and monitoring methodologies
• Assess and leverage available reporting to identify trends, themes and areas requiring improved controls for stakeholders; ensure that emerging risks identified are socialized and mitigation strategies are in place, producing reports for use of the Countries/Products for quarterly/annual assessments
• Support management in the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution
• Keep management aware of program requirements through continuous and open communication, by preparing and hosting working groups forums
• Serve as a key member of the global team leadership, contributing both to the strategy and tactical maintenance / improvement of its people, data, tools, and processes

Aspiring candidates should have:

• 10+ years of experience in Compliance, Operational Risk, Legal or other control related function within a financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof
• Previous experience managing staff; extensive experience in area of focus as well as working in / managing across a globally dispersed team
• Ability to articulate complex problems and solutions through concise and clear messaging – both verbal written
• Good interpersonal and relationship management skills to be able to support multiple stakeholders with a ‘can do’ collaboration mentality
• Planning, project management and scheduling skills sufficient to be effective in prioritizing and meeting deadlines
• Demonstrated ability to work in a fast-paced business environment with a high degree of change and resilience
• Excellent working knowledge of Microsoft Office, SharePoint, and other database systems

What this role offers you

Aside from the highly competitive benefits that Citi already offers, this role will give you:

• The chance to be part of a flexible team that values its people, encourages ownership of your work, wants to hear your ideas, values diversity and where you can feel confident that you can bring your whole self to work. 
• The opportunity to learn about Citi’s key Risk and Control processes.  Risk and Control is a growing focus area in Financial Services and the growth in this area across Citi is rapid at the moment.
• Career development prospects as the team grows in the coming years – we are creating a sustainable team with career pathways for those who demonstrate their contribution to our success.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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