Job includes two components:

1. Technical Consultant

2. Active Sales Support

1. Tecnical Consultant

• Consultant to client for technical requests, maintenance, and troubleshooting. Being the “Technical Face” to the clients.
• Provide technical and process support to sales department.
• Arrange and execute repairs, maintenance, and modifications.
• Support and manage new machine installation / commissioning activities.
• Prepare technical and field service reports.
• Understand Japanese requirements and regulations for all relevant service topics.
• Reporting and cooperating to/with team lead and departments at HQ.
• Manage inquiries to local partner and suppliers.

2. ​Active Sales Support

• Sales support for Coperion after sales products.
• Promote and introduce Coperion aftersales product portfolio to clients and explain the requested products in detail.
• Evaluate which aftersales products suits to the individual clients.
• Support commercial work out of quotes.
• Close cooperation with spare parts sales.

Qualification

• Engineering degree in mechanical-, process- or electrical engineering.
• Experienced in maintenance, field service and modernisation activities.
• 3+ years working experience in equivalent employment.
• MS Office (Word, Excel, PowerPoint), MS Project.

Skills

• Very good technical and process understanding.
• Able to discuss all matters around technology, service / maintenance and troubleshooting with clients and HQs in an efficient and professional manner.
• Able to issue detailed reports, internally and to clients.
• Knowledge of Japanese business practices and specific local requirements.
• Professional attitude, highly motivated, well organized, able to work independently.
• Efficient and target orientated workstyle.
• Being a team player is mandatory.
• Fluent Japanese and English in writing and speaking.
• Distinguished verbal and written communication skills.
• Willing to travel frequently, mainly domestic, on demand also international.

Who we are: 

Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is a Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".