Partner Success Manager - Solutions Architect

Posted:
2/20/2026, 6:06:01 AM

Location(s):
Tennessee, United States ⋅ Texas, United States ⋅ Nashville, Tennessee, United States ⋅ Toronto, Ontario, Canada ⋅ Austin, Texas, United States ⋅ North Carolina, United States ⋅ Raleigh, North Carolina, United States ⋅ Ontario, Canada

Experience Level(s):
Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
Remote

CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,  we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role
CaptivateIQ is looking for a Partner Success Manager (PSM) to own the delivery quality and strategic health of our implementation and services partners. You will act as the primary bridge between our external partners and internal teams, ensuring every partner-led engagement meets our rigorous standards for scalability and technical excellence.

You will serve as a technical advisor, a project manager, and a strategic consultant, ensuring partners deliver audit-ready commission solutions in complex enterprise environments.

Job Location
The candidate selected for this opportunity must reside near one of the following locations:

Hybrid (in-office 3 days per week)
- Austin, TX

Remote
- Raleigh, NC
- Nashville, TN
- Toronto, Canada
CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States