Overview

We are seeking a highly experienced Principal Solution Advisor Retail to join our Supply Chain Advisory team. In this elevated role, you will provide enterprise-level architectural leadership, guiding customers through transformational supply chain strategies that integrate Blue Yonder’s solutions across their broader technology ecosystems. You will shape long-term solution roadmaps, influence executive decision-making, and ensure architectural integrity across large, complex, and multi-solution engagements. This role is critical in driving customer value realisation by delivering future-proof, scalable, and differentiated supply chain architectures that support customers’ strategic objectives.

What you’ll do

• Provide expert guidance and support to clients throughout the sales process, including demonstrations and presentations
• Lead and facilitate customer discovery workshops to identify business requirements, design and present tailored demos, Proof of Concept (POC) workshops, and solution walk-throughs

• Serve as the strategic technical advisor to executive stakeholders, shaping long-term transformation roadmaps and solution investment strategies.
• Build and maintain strong relationships with key customer stakeholders, including executives, decision-makers, and technical teams.
• Lead enterprise-level discovery and architecture assessments, translating business objectives into scalable, integrated supply chain architectures.
• Define solution blueprints and reference architectures that guide design authority, enforce standards, and ensure cross-solution alignment across all project phases.
• Oversee architectural governance, ensuring implementation decisions adhere to best practices in scalability, extensibility, performance, and security.
• Guide customers through complex process re-engineering, influencing organisation design, workflow optimisation, and enterprise change management.
• Collaborate closely with cross-functional teams to design and deliver integrated, customer-focused solutions.
• Deliver highly tailored cross-portfolio demos linking advanced capabilities to business outcomes, financial KPIs, and transformation goals.
• Monitor industry trends, competitive movements, and emerging technologies; translate insights into recommendations for customers and internal teams.
• Act as the escalation point for solution and architectural issues across the customer lifecycle, influencing resolution strategies and ensuring customer success.
• Identify, develop, and accelerate strategic up-sell opportunities by aligning long-term roadmaps with customer maturity and industry trends.

Key Skills

• Know how to deploy and configure SaaS solutions; understand change management impacts, how to operate the solutions, integration points, customisation options, and project life-cycle (discovery and design to go-live and post-deployment support).
• Ability to lead a blueprinting exercise.
• Ability to deliver Blue Yonder demo using business stories, business impact, and differentiation; can support tag changes and data uploads to support customer demos.
• Demonstrates in-depth solution functionality across one or many solutions; can tailor use cases to client priorities.
• Skilled at connecting configuration decisions to operational and financial outcomes.
• Maintains competitive differentiation knowledge and can effectively position Blue Yonder as a market leader.
• Understands technical architecture, APIs, and integration strategy within the broader enterprise ecosystem.
• Ability to align data flows, interoperability, and system design to ensure scalability.
• Skilled in linking technology design to business KPIs.
• Serves as a trusted advisor in process transformation discussions; guides customers through workflows, ensures alignment to reference architectures, and supports design authority governance during implementations.

What we are looking for

• Bachelor’s degree in supply chain, Business, Engineering or related field; advanced degree preferred.
• An experienced presenter and ability to engage with your audience
• Extensive experience in supply chain solution architecture, advisory, presales, consulting, or enterprise systems integration.
• Proven experience designing and leading large-scale, global supply chain transformations.
• Deep expertise across multiple domains: forecasting, Category Management, demand/supply planning, inventory optimisation, logistics, warehouse and transportation operations, order orchestration, or network design.
• Strong communication and executive facilitation skills, with the ability to simplify complex architectures for business and technical audiences.
• Demonstrated ability to influence enterprise strategy, shape roadmaps, and develop long-term customer value.
• Experience working with Blue Yonder solutions strongly preferred, with cross-portfolio knowledge considered a significant advantage.
• Ability to thrive in fast-paced, highly complex environments managing competing priorities and executive stakeholders.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.