At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

The Project Manager, Long-Term Services and Supports develops and implements project plans, defines key deliverables and deadlines, and establishes project milestones for the department. This person ensures quality and consistency by monitoring project progress, identifying and addressing issues and risks, and adjusting project plans as necessary.

In this role, you will:

• Develop and maintain working relationships with internal teams and other departments.
• Develop change management plans and strategies to minimize resistance and ensure successful adoption
• Collaborate on the development and maintenance of department policies and procedures, in order to ensure accuracy and compliance with AHCCCS (Arizona Health Care Cost Containment System).
• Provide data analysis, including tracking and trending department performance measures.
• Conduct systems testing.
• Conduct audits and provide guidance to the department on NCQA (National Committee for Quality Assurance) standards and guidelines.
• Present information to the department, leadership, and outside entities.
• Collaborate with AHCCCS as needed.
• Perform other duties as assigned.
   

Required Qualifications

• 5+ years of experience in case management, including experience working on special projects.
• 2-4 years of experience working with AHCCCS and NCQA (including a knowledge of relevant standards and elements).
• Working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook).

Preferred Qualifications

• Resides in Arizona.
• Previous experience working in LTSS (Long-Term Services and Supports).
• Previous experience in training new procedures.
• Previous experience working with QuickBase.
• Previous project management experience and/or training.
• Strong interpersonal relationship and communication skills.
• Time management and organizational skills.
• Ability to prioritize and stay adaptable as needed.
• Project management certification.

Education

• Bachelor's degree or equivalent experience (4 years of relevant experience + high school diploma or GED).

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $122,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 09/19/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.