Position Summary: 

The Radiology Access Specialist acts as first line of insurance for patient safety to minimize exposure and risk.  The position serves a critical role in insuring patient orders for imaging exams and procedures are in compliance with regulatory requirements including appropriate use documentation/criteria and prior authorization.  This position provides complex scheduling services for all Diagnostic Imaging exams and procedures while demonstrating exceptional customer services and critical thinking skills.

Minimum Qualifications:

• High School Diploma or Equivalent2 years customer service experience
• 1 year medical office experience
• Preferred: Associates Degree

Essential Job Functions:

•  Prepares patients with pre-examination information & materials including administration of contrast media
•  Communicates professionally with medical and Radiology staff to ensure quality care.
•  Ability to triage when necessary
•  Coordinates complex appointment schedules and patient management for exams and procedures
•  Provides quality customer service
• Participate in the implementation, monitoring, and improvement of the hospital quality indicators

Knowledge, Skills and Abilities

• Ability to work varied shifts

• Self-directed, completes assignments accurately, thoroughly and with minimal oversight
• Computer applications, MS Office, EMR, internet applications and standard office equipment

• Strong interpersonal, verbal and written communication skills
• Ability to work in a busy and stressful environment
• Exercises tact, discretion, sensitivity and maintains confidentiality

77342810 Diagnostic Radiology (BHDH)