Senior Manager, Business Consulting, Enterprise Customer Success

Posted:
8/29/2024, 5:00:00 PM

Location(s):
Scotland, United Kingdom ⋅ Sydney, New South Wales, Australia ⋅ Melbourne, Victoria, Australia ⋅ New South Wales, Australia ⋅ North Sydney, New South Wales, Australia ⋅ Queensland, Australia ⋅ Kilsyth, Scotland, United Kingdom ⋅ Brisbane, Queensland, Australia ⋅ Victoria, Australia

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy ⋅ Consulting

Job Requisition ID #

24WD81214

Position Overview

Autodesk is a leading global technology company that creates software products and services for the architecture, engineering, construction, manufacturing, automotive, media and entertainment industries.

As we rapidly expand our Enterprise Customer Success operations through APAC, we are seeking a talented Senior Manager, based in Australia. You will report directly to the Senior Manager of Professional Service for Asia Pacific also based in Australia.

The Business Consulting practice works closely with our clients to develop their digital strategies, define criteria for success, assess current process and project performance, create business value justification for initiatives, and prepares to implement solutions that produce meaningful business results. As a leader of this business function this role requires a skilled senior manager to focus on:

  • Growing the teams impact in presenting compelling customer investment proposals

  • Growing the teams impact in designing business transformation solutions that will solve business challenges

  • Developing new and improved strategies for consulting practices

  • Oversee commercial proposal developments

  • Create and maintain high value client relationships based on your ability to solve their business challenges

Responsibilities

  • Motivate and manage an expanding team of Business Consultants. Direct the activities and manage their performance, setting expectations and providing guidance and direction as needed

  • Provide regular reporting on customer engagement progress and health

  • Interface with the Sales team to provide support in winning new work

  • Utilize solution selling techniques to position and articulate the value of our solutions and services

  • Preparatory efforts to execute against net new consulting engagements

  • Ensure compliance with consulting delivery policies

  • Collaborate with clients to understand their business objectives and challenges

  • Conduct analysis of client needs and industry trends to develop innovative solutions

  • Oversee customer digital transformation initiatives, leveraging Autodesk technologies to drive efficiency and growth

  • Demonstrate competence in strategic thinking and planning, communications, and leading boldly for results

  • Counsel clients on strategic transformation and innovation initiatives

Minimum Qualifications

  • Education: Bachelor's degree or above preferably in a related field of study

  • Must have at least 10 years of hands-on experience in relevant industries.

  • Must have at least 5 years experience in managing a team

  • Strong communication skills with customer, partners and internal stakeholder

  • Must be willing to travel approximately 30% of the time

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Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

Autodesk

Website: http://www.autodesk.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 10001+

Year Founded: 1982

IPO Status: Public

Last Funding Type: Seed

Industries: 3D Technology ⋅ Architecture ⋅ Construction ⋅ Manufacturing ⋅ Software ⋅ Software Engineering