Posted:
11/23/2025, 9:19:38 PM
Location(s):
Greater London, England, United Kingdom ⋅ England, United Kingdom
Experience Level(s):
Senior
Field(s):
Data & Analytics
Workplace Type:
Hybrid
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.
Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.
Are you ready to get in the driver's seat and shape the future of customer relationships for one of the world's most iconic automotive brands?
VML is seeking a brilliant and highly collaborative CRM Strategist to join our industry-leading team in London. This is a unique opportunity to be the strategic engine for a prestigious global client, working at the intersection of data, creativity, and technology to drive revolutionary growth. If you are passionate about turning customer data into powerful, personal experiences, we want to hear from you.
As a strategic contributor, you will be an important partner to our client and internal teams, helping to ensure every campaign is rooted in strategic insight drawn from data, industry knowledge and deep customer understanding. You will focus on developing insights from analytics, supporting testing initiatives, and contributing to innovation plans that unlock growth for every part of the client group.
You will collaborate with cross-functional teams to support the development of sophisticated data-driven strategies, focused on CRM targeting, messaging, personalisation, and optimisation across 1:1 channels. You will work closely with our world-class creative, data, and account teams to bring strategies to life and help measure performance to fuel continuous improvement.
You will be an active voice in the wider strategy team, bringing CRM expertise to collaborative projects. The award-winning strategy team comes together weekly to share thinking, inspiration and solve gnarly problems together. The annual 'Stratfest' in September is a prime example of external headline speakers and inspiration thinkers coming together to elevate our strategic game.
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
VML is a WPP Agency. For more information, please visit our website, and follow VML on our social channels via Instagram, LinkedIn, and X.
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Website: https://www.wundermanthompson.com/
Headquarter Location: New York, New York, United States
Employee Count: 10001+
Year Founded: 2018
IPO Status: Private
Industries: Advertising ⋅ B2B ⋅ Consulting ⋅ CRM ⋅ Marketing