Basic Microsoft Office Knowledge and Skills.

Good work ethic – Follow up proactively and needs limited oversight.

Basic Program/Project/Work Management Knowledge & Skills:

• Project Management Methodologies: Familiarity with popular project management methodologies such as Agile, Scrum, Waterfall, and Kanban, enabling effective planning, execution, monitoring, and control of projects to ensure successful delivery within scope, schedule, and budget constraints.
• Stakeholder Management: Ability to identify, engage, and communicate with project stakeholders to understand their needs, expectations, and concerns, thereby building strong relationships and gaining stakeholder buy-in for project objectives and deliverables.
• Risk Management: Proficiency in identifying, assessing, prioritizing, and mitigating project risks using risk management techniques and tools, ensuring proactive risk management to minimize potential negative impacts on project outcomes.
• Resource Management: Skills in resource allocation, resource leveling, and resource optimization to effectively manage project resources, including personnel, budget, equipment, and materials, to meet project requirements and deadlines.
• Change Management: Understanding of change management processes to anticipate, assess, and manage project changes effectively, ensuring proper change control procedures are in place to minimize disruptions and maintain project alignment with organizational goals.
• Quality Management: Knowledge of quality management principles and methodologies to establish quality standards, monitor project deliverables, conduct quality assurance and quality control activities, and continuously improve project processes and outcomes.
• Budgeting and Financial Management: Ability to develop project budgets, track project costs, monitor financial performance, and make informed decisions to optimize resource utilization and ensure project financial health throughout the project lifecycle.
• Schedule Management: Proficiency in creating project schedules, defining project milestones and deadlines, monitoring progress against the schedule, identifying schedule deviations, and taking corrective actions to keep the project on track and deliver projects on time.
• Communication Management: Strong communication skills to create project communication plans, facilitate effective communication among project team members and stakeholders, provide project updates, address issues and conflicts, and ensure transparent and timely project communication.
• Performance Measurement and Reporting: Capability to define project KPIs, establish performance metrics, measure project performance against objectives, generate project reports, conduct project post-mortems, and leverage lessons learned to drive continuous improvement and enhance future project outcomes.

 

Conversance with industry Risk & Control Frameworks:

• COBIT (Control Objectives for Information and Related Technologies): A comprehensive framework developed by ISACA (Information Systems Audit and Control Association) that provides globally accepted principles, practices, analytical tools, and models for IT governance and management.
• NIST Cybersecurity Framework: Developed by the National Institute of Standards and Technology (NIST), this framework offers guidelines, best practices, and standards to improve cybersecurity risk management and resilience in critical infrastructure sectors.
• ISO 27001: An international standard for information security management systems (ISMS) developed by the International Organization for Standardization (ISO), outlining requirements for establishing, implementing, maintaining, and continually improving an organization's information security management system.
• ITIL (Information Technology Infrastructure Library): A set of best practices for IT service management (ITSM) that focuses on aligning IT services with the needs of the business, emphasizing service delivery, service support, and continual improvement.
• COSO (Committee of Sponsoring Organizations of the Treadway Commission) Framework: A framework developed by COSO for enterprise risk management (ERM), providing principles and guidelines for organizations to enhance their risk management processes and internal controls.
• PCI DSS (Payment Card Industry Data Security Standard): A set of security standards designed to ensure the secure handling of credit card information during payment transactions, established by the Payment Card Industry Security Standards Council (PCI SSC).
• CMMI (Capability Maturity Model Integration): A process improvement framework that provides organizations with best practices and guidelines for developing and managing their processes effectively, enhancing the quality and efficiency of their products and services.
• HIPAA (Health Insurance Portability and Accountability Act): Regulations that establish standards for protecting sensitive patient health information, outlining requirements for healthcare organizations to ensure the confidentiality, integrity, and availability of health data.
• GDPR (General Data Protection Regulation): Regulations established by the European Union to protect the privacy and personal data of EU citizens, requiring organizations to implement measures to secure and process personal data lawfully and transparently.
• FFIEC (Federal Financial Institutions Examination Council) IT Examination Handbook: Guidelines and best practices developed for financial institutions in the United States to assess and manage technology-related risks, ensuring the security and integrity of financial systems and data.