Hi, we are ecobee.

ecobee introduced the world’s first smart Wi-Fi thermostat to help millions of consumers save money, conserve energy, and bring home automation into their lives. That was just the beginning. We continue our pursuit to create technology that brings peace of mind into the home and allows people to focus on the moments that matter most. We take pride in making a meaningful difference to the environment, all while being part of the exciting, connected home revolution.

In 2021, ecobee became a subsidiary of Generac Power Systems. Generac introduced the first affordable backup generator and later created the category of automatic home standby generator. The company is committed to sustainable, cleaner energy products poised to revolutionize the 21st century electrical grid. Together, we take pride in making a meaningful difference to the environment.

Why we love to do what we do:

We’re helping build the world of tomorrow with solutions that improve everyday life while making a positive impact on the planet. Our products and services work in harmony to provide comfort, efficiency, and peace of mind for millions of homes and businesses. While we’re proud of what we’ve done so far, there’s still a lot we can do—and you can be part of it. 

Join our extraordinary team.

We're a rapidly growing global tech company headquartered in Canada, in the heart of downtown Toronto, with an office in Leeds, UK, and remote ecopeeps in the US. We get to work with some of North America and UK's leading professionals. Our colleagues are proud to bring their authentic selves to work, confident that what we do is grounded in a greater purpose. We’re always looking for curious, talented, and passionate people to join our team.

Who’ll You Be Joining: 

As an SRE you will be joining a 10+ person team, who work together on company supporting projects, or with other product lines directly. Our aim is to imbue SRE principles throughout the organization through hands-on work like driving on call health initiatives, contributing directly to the code base, guiding services to production readiness, and building common tooling for all of engineering. We are all curious folks and strive to be constantly learning!

This role follows a hybrid schedule, with in-office work required on Wednesdays and Thursdays to support collaboration, and flexibility to work remotely for the remainder of the week.

How you’ll make an impact:
At ecobee high availability, scalability and security are at the forefront of every decision we make. As an SRE your decisions will have a meaningful impact on both our systems and our customers. In this role you will not only impact customers but also help to drive cultural changes as ecobee continues to innovate and adopt new technologies.

Your work will also help us improve the automation of our systems. This could involve everything from developing automation systems, to addressing scalability challenges, to crafting a new architecture for storing customer data. As well, you will work closely with our various backend development teams on matters of architectural and systems design.

What you’ll bring to the table:
We've built the following list as a guideline for some of the skills and interests we've seen in SRE’s - but we strive to build our team with members from diverse backgrounds as we realize the best ideas come from anywhere. If any of this resonates with you we would love to chat.

• Hands-on with physical servers and network equipment where you will work with the team to scale and tune infrastructure components like our platform backend and Kubernetes clusters to maximize performance and robustness
• Java, Go, or Python are the languages you tend to use for solving problems and developing internal tooling, though we are open to other languages
• Your experience with automation of cloud services and/or configuration management and orchestration means Ansible, Salt, Terraform, Helm or similar are in your tool belt
• Demonstrate best practices for observability and metrics collection and analysis
• Containerization and Kubernetes experience will help you act as mentor to your colleagues
• As someone who likes to fully understand the problem at hand you will investigate the root cause of complex problems naturally and solve them so that our users have a better experience
• Never one for complacency, you will take it upon yourself to research new technologies and influence the technical direction of the SRE team and company

Just so you know: The hired candidate will be required to complete a background check. 

What happens after you apply: 

Application review. It will happen. By an actual person in Talent Acquisition. As we sometimes get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note about their application status. 

Interview Process.  

• A 30-minute phone/video call with a member in Talent Acquisition 
• A 3-hour loop interview:
  • The first hour is a peer programming session with 1 or 2 Senior SREs on the team. We will set up an environment and share details with you prior to the interview so you can be prepared.  
  • The second is a collaborative system design session with 2-3 SREs on the team 
  • In the final hour, you will meet with other members of the SRE team including management. This session circles around your values, how you like to be managed and what you are looking for in your next role.

#LI-UF1

Generac is committed to fair and equitable compensation practices. The salary range for this role, based in Toronto, Ontario, Canada, is between $100,900 CAD - $131,100 CAD. This compensation will ultimately be in line with the location in which the position is filled. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, certifications and geographic location. This role is eligible for variable compensation, including short-term and long-term incentives.

This position includes a comprehensive benefit package that includes medical, dental and vision plans; life, long-term disability, flexible spending and health savings accounts, accrued paid time off, paid Holidays (10 for Ontario, 11 for British Columbia) and RRSP retirement benefits.

The Company is committed to improving accessibility for Canadian with disabilities and to ensuring that all our employees and applicants have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, and provide all our employees with training on accessibility including under provincial legislation such as the Accessibility for Ontarians with Disabilities Act, 2005, either during orientation and/or on an ongoing basis. If you feel you need accommodation in relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to [email protected]

Physical Demands (Applicable in the USA and Canada): While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

Accessibility Statement (Applicable in the United Kingdom): The Company is committed to improving accessibility for employees and applicants with disabilities and to ensuring that they have the support and the tools they need to succeed. We have developed policies relating to human rights, accessibility, and accommodation, in line with the Equality Act 2010. If you feel you need consideration of ‘reasonable adjustments’ where possible relation to a disability in the application process or in the future, or have a question or concern about our policies, please reach out to [email protected].

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”