As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

At Ciena, the Accounts Receivable Billing Specialist plays an important role in ensuring accurate billing, invoicing, and accounts receivable operations across multiple regions. This position helps maintain compliance with customer, contractual, and local regulatory requirements while supporting timely revenue processes. The role contributes to operational accuracy through detailed invoice validation, reconciliation, and cross functional collaboration.

How you will make an impact:

• Process daily customer invoicing using purchase orders, shipping reports, receivable reports, and contracts.
• Review customer contracts and validate invoices against billing and payment term requirements.
• Reconcile invoicing activity with shipment records to ensure billing accuracy.
• Investigate and resolve account discrepancies by coordinating with internal teams and customers.
• Coordinate with customers, sales teams, and local accounting firms to meet local invoicing requirements.
• Maintain accurate accounts receivable records and prepare receivables reporting activities.
• Develop and distribute documentation for new or updated accounts receivable processes.

The must haves:

• Education: BCom, BCom (H) OR Postgraduate qualification from a reputed college.
• Experience: 2+ years of relevant industry experience.
• Previous experience in accounts receivable analysis, reporting, billing, issue resolution, and cash collection for US, Canada, EMEA, CALA, and APAC regions.
• Application of Microsoft Excel in billing, reporting, and accounts receivable activities.
• Accounting knowledge and utilization of Oracle R12 and Microsoft Excel.
• Communication skills in verbal and written business environments.
• Ability to work in fast paced environments while managing multiple priorities.

Nice to haves:

• Exposure to complex billing structures.
• Experience in collections activities.
• Planning and organising skills.
• Decision making skills.
• Problem solving skills.
• Ability to work independently with initiative and organisational skills.
• Ability to build effective working relationships across all levels of an organization. 
  
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.