Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM z/OS
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of applications and providing technical support to end-users. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Ensure timely resolution of application issues and incidents. - Perform root cause analysis and implement preventive measures. - Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues. - Conduct regular system audits to ensure optimal performance and identify areas for improvement. Professional & Technical Skills: - Must To Have Skills: Proficiency in IBM z/OS. - Strong understanding of mainframe systems and architecture. - Experience in troubleshooting and resolving application issues on IBM z/OS. - Knowledge of JCL, COBOL, and other mainframe programming languages. - Familiarity with job scheduling and batch processing on IBM z/OS. - Good To Have Skills: Experience with IBM CICS and IMS. - Experience in performance tuning and optimization of mainframe applications. - Knowledge of mainframe security and compliance standards. Additional Information: - The candidate should have a minimum of 7.5 years of experience in IBM z/OS. - This position is based at our Hyderabad office. - A 15 years full-time education is required.

15 years full time education

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