The Junior Investment Operations Officer will be responsible for providing oversight on all retirement funds’ operations related activities including timely submission and payment of tax filing requirements that will be outsourced to a third party service provider. Alongside this, he/she will be responsible for performing funds-related financial transactions that will be transferred from the Finance Team. He/She will also be responsible in ensuring that daily trades and bank transfers are processed and settled accurately, new funds are set up properly and that reconciliations are performed timely.

Position Responsibilities:

• Provide oversight on all operations activities related to retirement funds including the outsourced services to be provided by third party trustee administrator (i.e. periodic tax filings, benefit payment computation, etc.)
• Timely and accurate settlement of trade (Equities, FI, UITF, and MF) transactions
• Setup of new funds in relevant Manulife and Custodian/Fund Administrator systems
• Review of daily reconciliations performed by third party service provider (cash, position, price and fund oversight)
• Perform funds related financial transactions and reconciliation of bank balances.
• Fulfillment of onboarding/KYC requirements with Banks/Counterparties
• Responsible for the timely and accurate submissions of reports submitted to local and regional management
• Responsible for the record management of various operational documents and updating of investment operations process manuals
• Responsible for the continual streamlining of investment operations functions through process improvements and automations
• Perform other duties and work assignments under investment operations, as required.

What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Bachelor’s degree in Accountancy, CPA
• With more than 5 years of experience in Finance, Financial Accounting, Investment Operations or Audit
• Highly analytical and with strong problem solving skills and detail oriented
• Encourage and drive changes within a highly dynamic, fluid environment.
• Good team player with strong written and verbal communication skills and the ability to build relationships across multiple levels.
• Strong Microsoft Excel skills
• Knowledgeable on Data Automation Tools

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

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