Relationship Manager

Posted:
10/15/2024, 5:00:00 PM

Location(s):
New York, United States ⋅ New York, New York, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Workplace Type:
Hybrid

About the Role

We’re the world’s leading provider of secure financial messaging services. We are the way the world moves value – across borders, through cities and overseas. No other organization can address the scale, precision, pace, and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe, and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Nearly five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant.

What to Expect:

Develop long term relationships with high touch medium sized and complex financial institutional clients. Execute commercial strategy and regional plans to meet customer requirements, company priorities, and to achieve targeted sales, revenue growth and traffic development. This is a hybrid role, 2 days per week in the office.

In this role you will:

  • Identify customer needs / market opportunities and achieve business growth by building and maintaining long term customer relationships with primarily medium financial institutional clients.
  • Develop plans for medium sales accounts to achieve targeted sales objectives and generate revenue in an optimal, cost-beneficial way.
  • Stay well versed on firm wide strategic initiatives. Engage and align with your responsible clients' strategic roadmap.
  • Implement both commercial and strategic plans towards your responsible clients by collaborating with key stakeholders and tracking all activities.
  • Act as a single point of contact for medium sized clients and/or support as a center of expertise for specific products and initiatives.
  • Represent Swift and promote products and services to grow our business by participating in industry conferences and forums.
  • Liaise with other divisions, commercial team managers and members to provide a coordinated service and integrated solution to assigned clients.
  • Act the ambassador of your clients within Swift. Feedback internally market intelligence, customer feedback, product issues and other relevant information.

What will make you successful?

  • Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.
  • Delivers work to agreed specifications of timeliness and quality; seeks to improve ways of doing things; sets and meets high standards for own work; demonstrates commitment to security policy.
  • Continually extends specialist knowledge as a means of anticipating and preparing for changes in the business; uses a variety of methods and opportunities to learn and to exchange knowledge; encourages and facilitates development of others.
  • Applies understanding of how different divisions contribute to meeting Swift's business objectives; understands market drivers of success and encourages changes to improve offerings while optimizing commercial performance.
  • Strengthens relationships by taking every opportunity to listen and respond to customers and adapt solutions to meet their needs; demonstrates and encourages customer focus in all relationships and activities.
  • Encourages effective team working within and across the department; respects diversity and recognizes contributions from colleagues; coaches and leverages others to achieve goals; leads by example and through constant demonstration of Swift values.
  • Communicates effectively across a wide range of practical or theoretical issues; modifies communication style to optimize understanding by others; clarifies applicable goals, objectives, and business situations; acknowledges and respects other views.
  • At least 5 years’ experience in sales, of which 2 years in the financial industry

Education

University degree

Swift is unable to sponsor an employment authorization for this position now or in the future

The estimated salary range for a new hire into this position in New York is $137,130 MINIMUM to $254,67000 MAXIMUM USD.  Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. Our compensation packages include a competitive base salary and bonus opportunity for all employee’s contingent on personal and company performance.  Our generous benefits program includes medical, dental, vision and life insurance with no premium costs for our employees and their families, and retirement plan plus matching 401k. 

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

            

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

              

              

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

              

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.