Cloud & DevSecOps Service Delivery Manager VP-C13

Posted:
8/18/2024, 5:00:00 PM

Location(s):
Irving, Texas, United States ⋅ Texas, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
IT & Security

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.

The IT Project Tech Lead is a strategic professional who stays abreast of developments within the public cloud and DEVSECOPS field. The ideal candidate will contribute to directional strategy by considering their application in own job and the business. The ideal candidate will need to fully understand SDLC, have a strong working knowledge of Public Cloud components, and be able to manage projects independently. The candidate will be recognized as a technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise this team will have approximately eight other SME's. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers on a global scale. This role will pose significant impact on the Cloud and DEVSECOPS team through presenting on complex deliverables. The Service Manager will provide advice and counsel related to the technology or operations of the business. This role will have meaningful and global impacts for an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

  • Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.
  • Interfaces with senior project staff and client senior management teams regarding status of projects.
  • Recommends and oversees process improvements.
  • Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.
  • Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.
  • Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.
  • Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
  • Acts as advisor or coach to new or lower level analysts; allocates work.
  • Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
  • Persuades and influences others through and comprehensive communication and diplomacy skills.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 5-7 years experience in a related technology role and subject matter expert in overall field


Preferred Skills:

  • Understanding of SDLC
  • PMP
  • JIRA
  • Confluence
  • Power Point, SharePoint, and other Microsoft office products.


Education:

  • Bachelor’s/University degree or equivalent experience, potentially Masters degree


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Technology

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Job Family:

Technology Project Management

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$125,760.00 - $188,640.00


In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Aug 26, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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