At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

• We are seeking an experienced Senior Project Manager to lead complex CRM implementation projects from inception to completion. The ideal candidate will have a proven track record in planning, controlling, and executing CRM initiatives, managing risks and issues throughout the project lifecycle, and demonstrating stellar communication skills.

Key Responsibilities:

• Project Planning: Develop comprehensive project plans, including scope, objectives, timelines, and resource allocation.
• Project Execution: Lead and manage CRM implementation projects, ensuring adherence to project plans and timelines.
• Risk Management: Identify, assess, and mitigate risks and issues throughout the project lifecycle.
• Stakeholder Communication: Maintain clear and effective communication with stakeholders, including clients, team members, and senior management.
• Quality Assurance: Ensure the delivery of high-quality CRM solutions that meet client requirements and industry standards.
• Budget Management: Monitor project budgets, ensuring cost-effective use of resources.
• Team Leadership: Provide guidance and support to project teams, fostering a collaborative and productive work environment.

Required Qualifications

• 8+ years of proven experience working with cross-functional teams on project initiatives including the following:
• 7+ years experience in project management
• 5+ years experience in managing complex projects or equivalent experience.
• Proficient in Microsoft Project, Word, Excel, PowerPoint and Visio, Clarity, Rally tools.
• 5+ years experience in utilizing project delivery methodology with supporting management practices like risk mgmt, change mgmt, scope mgmt, time mgmt and quality mgmt.
• Strong understanding of CRM systems and implementation methodologies. Excellent risk management and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Ability to lead and motivate cross-functional teams.
• Proficiency in project management software and tools.

Education

• Bachelor’s degree in business, IT, or a related field. PMP or similar certification preferred.

Pay Range

The typical pay range for this role is:

$118,450.00 - $236,900.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 04/11/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.