Posted:
10/9/2024, 1:20:43 AM
Location(s):
Rome, Lazio, Italy ⋅ Lazio, Italy
Experience Level(s):
Internship
Field(s):
Customer Success & Support
Euronext Clearing provides an internship opportunity with the Client Support Team to provide clearing and settlement services that fully leverage the firm's risk management capabilities. These services are mainly provided on a day-to-day basis in accordance with specific quality standards to facilitate the exchange of payments, securities, or derivatives transactions.
Key Responsibilities
The candidate will support the team in the following activities:
• Ensure clearing services are delivered accurately, on time and within specified standards of quality, those services include daily margins and default funds payments, collateral deposits and returns, expiries of derivatives contracts, members default management, projects, testing of new services
• Ensure settlement services are delivered accurately, on time and within specified standards of quality, this services include monitoring and management of settlement activities, adjustment management for corporate actions, buy in/sell out management, members default management
• Apply expertise to resolve complex and escalated operational issues in an accurate and timely manner, ensuring adherence to KPIs, agreed contracts and internal requirements
• Provide client support in liaison with Sales and Membership teams and escalate client queries when necessary
• Contribute to operation enhancement projects to streamline workflow and provide better support to frontline business units
• Drive continuous improvement of process and assess and select improvement opportunities that provide long-term value and minimize operational risks
Candidate's Profile:
• Master's Degree in Economics or Finance;
• Strong analytical mindset and problem-solving attitude
• Excellent client relationship attitude; interest in account management
• Able to work accurately and effectively under pressure
• Strong time management skills required to meet the many internal and external deadlines
• Fluent in English; French is a plus.
We are proud to be an equal opportunity employer. We do not discriminate against individuals on the basis of race, gender, age, citizenship, religion, sexual orientation, gender identity or expression, disability, or any other legally protected factor. We value the unique talents of all our people, who come from diverse backgrounds with different personal experiences and points of view and we are committed to providing an environment of mutual respect.
This job description is only describing the main activities within a certain role and is not exhaustive. It does not prevent to add more tasks, projects.
Website: https://companywebcast.com/
Headquarter Location: Rotterdam, Zuid-Holland, The Netherlands
Employee Count: 11-50
Year Founded: 2005
IPO Status: Private
Industries: Internet ⋅ Software