Job Description

Overview

Are you ready to take up a vital role in transforming our global ERP? How about joining our talented team, where everyone has a voice, and together we collaborate with our stakeholders. It's a diverse and inclusive work environment where world-class talent knows no distinctions.

We are looking for an experienced, analytical, and proactive professional who brings strong Oracle E‑Business Suite R12 O2C expertise, thrives in problem‑solving, and enjoys driving improvements across processes, systems, and support models.

If you’re a seasoned Oracle EBS professional seeking to influence system stability, mentor others, and contribute to global transformation initiatives, we’d love to meet you. 

Your role

As a Senior Oracle EBS Support Analyst– O2C, you will:

• Provide functional support for Oracle EBS R12 across the full Order to Cash cycle (Accounts Receivable, Billing/Project Billing, Project Costing, Project Management), with the ability to troubleshoot cross‑module impacts.

• Lead complex incident investigations, perform in‑depth root‑cause analysis, and drive permanent corrective actions across O2C processes, transactions, and accounting flows.

• Monitor daily system processes, configurations, and integrity checks.

• Support month‑end and year‑end closing cycles, ensuring stability, timely processing, and issue mitigation.

• Document functional requirements, test scenarios, test plans, and specifications.

• Coordinate and participate in SIT, UAT, regression testing, and validation for patches, upgrades, and system enhancements. 

• Collaborate actively with DBAs, developers, infrastructure teams, and external partners.

• Prepare and maintain high‑quality documentation: functional requirements, test scripts, troubleshooting guides, and knowledge base materials.

• Monitor and analyze recurring issues, identifying and implementing continuous improvement opportunities. 

• Manage Service Requests (SRs) with Oracle Support when required. (Industry Standard)

• Provide guidance and targeted training to business users and team members. 

About you

Experience & Skills:

• 4+ years hands‑on experience supporting Oracle E‑Business Suite R12 within the Order to Cash process area.

• Strong functional expertise in at least one major O2C module, with working knowledge across Accounts Receivable, Billing and Project Billing, Project Costing, and Project Management.

• Solid understanding of relational databases and SQL for advanced troubleshooting (log analysis, data validation, interface monitoring).

• Experience using an IT Service Management (ITSM) ticketing system (e.g., ServiceNow, Jira).

• Excellent communication skills, both with technical teams and business stakeholders.

• Strong prioritization and time‑management abilities, able to handle multiple requests efficiently in a fast‑paced environment.

• Well-developed analytical skills, with the ability to interpret data, identify patterns, and troubleshoot issues effectively

• Ability to work independently, prioritize complex workloads, and manage escalations.

• Ability to mentor junior analysts and contribute to team capability growth. 

• Fluent in English & Romanian (required); French is an advantage.

• Bachelor’s degree in IT, Finance, Economics, or equivalent relevant experience. 

Nice to Have

• Understanding broader EBS functional processes to collaborate effectively with technical teams.

• Exposure to system integrations and complementary applications within the ERP landscape.

Rewards & benefits

• Direct & permanent contract

• Hybrid way of working

• Flexible benefits, at your choice (meal tickets, holiday / cultural vouchers, courses, wellness, etc.)

• Easter & Christmas bonuses

• Private clinic medical subscription

• Number of vacation days based on seniority in company, additional personal days leave & free days for statutory holidays overlapping weekend days

• Free French language classes

• Employee Assistance Program (EAP) > free Emotional, Practical & Physical Support (Counselling, Mindfulness, New parents return to work, Legal & Financial, Life Coaching, Wellness etc.)

• Internal career opportunities, learning & development programs

• Team activities & events, online & offline Fun @Work

• CSR, Sustainability & Sport activities

• Flexible working schedule between 9:00 - 20:00, Monday to Friday 

Worker Type

Employee

Job Type

Regular

At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.