Customer Service Assistant

Posted:
6/25/2024, 5:00:00 PM

Location(s):
Christ Church, Barbados

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

Welcome to a workplace where every individual passionately believes in their mission!

At our company, commitment extends beyond tasks; it's about infusing every action with purpose. We are dedicated to bringing unparalleled passion and customer focus to every facet of our business, creating an environment where your contribution truly matters.

GCG stands as an international company with 70 years of experience, delivering customized and comprehensive solutions to recognized companies, organizations, and aviation industry environments, across 21 countries throughout the Caribbean and Latin America. Our tailored services include: - Sky Dining - Airport Dining - Aviation Support - Culinary  

 

Our teams consist of over 5,000 highly skilled experts dedicated to excellence, upholding the most rigorous standards in food quality and service. As your trusted partner, we dedicated to elevating your success and standing as the foremost choice in the region!

 

GCG is seeking Customer Service Assistants skilled in effectively handling passenger luggage at the check-in counter, operating the ambulift and assisting with the general handling of special needs customers.

Requirements:

  • Prepare and arrange counter stanchions and ropes.

  • Porter baggage from counter scales to conveyor belt.

  • Porter baggage from the security desk to counter scales. 

  • Assist wheelchair-bound customers and customers with disabilities on arriving and departing flights.

  • Transport customers to & from the aircraft as directed.

  • Round up and securely store wheelchairs at the end of the shift

Qualifications & Skills:

  • Minimum of five (5) CXC passes, including Mathematics and English Language.

  • Minimum of three (3) years’ experience in a similar position or in the Service Industry.

  • Knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel, Outlook).

  • Able to lift weight of 40 pounds

  • Knowledge of the airline and/or ground handling service is desired.

  • A valid driver’s license.

  • A valid Police Certificate of Character.


Embark on a journey with us, where every day brings new opportunities for growth and success. If you thrive in a dynamic environment and want to be part of a team that celebrates achievements, come, be a part of our story. Your career adventure starts here!