Posted:
12/9/2024, 10:16:40 AM
Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Data & Analytics
Workplace Type:
Hybrid
About AlayaCare:
At AlayaCare, we’re revolutionizing the way that home healthcare is delivered. Our leading cloud-based software allows our customers around the world to manage their employees, scheduling, billing, and enable better delivery of care. We're a fast-growing SaaS company with a team of 550+ team members across Canada, US, Australia, and Brazil. We aim to be the world leader in home healthcare software solutions as we empower providers to deliver better health outcomes to their patients and clients. We pride ourselves on our open and transparent culture, our bias for action, and being committed to a workplace where we can be ourselves.
About the Role:
Reporting to the Director of Customer Education, the Customer Education Technology Specialist will enhance customer experiences by developing and managing self-service and in-app educational resources. Collaborating with cross-functional teams, you will drive the creation of data-driven content that addresses customer needs, fosters successful adoption, and increases feature usage.
A Day in the Life:
What You Bring to the Team:
Location and Travel Requirements:
AlayaCare supports a flexible hybrid working model, expecting that our employees have a regular in-office presence at their closest office location while offering flexibility for some remote work. Our team encourages in-person collaboration and, with this, the preferred candidate location for this position would be within the Greater Toronto Area.
What Makes AlayaCare a Great Place to Work:
Our products have a positive impact on the lives of countless care workers and care recipients.
Our company has been recognized by the Globe and Mail as one of Canada’s Top Growing Companies and as a recipient of Deloitte's Technology Fast 50TM program award for our rapid revenue growth, entrepreneurial spirit, and bold innovation.
If this sounds like the perfect job for you, apply today. As well as joining a great culture and a market-leading company, you will be part of a team making a positive difference in the post-acute care market. If this isn’t the job for you, you may know someone who is a perfect fit. Please feel free to share this opportunity.
If you want to explore AlayaCare further, please visit our website www.alayacare.com.
Better outcomes, better belonging
Our team members are unique—like our products and the customer groups that we service. AlayaCare employees bring different strengths, perspectives, and experiences to their roles and to our products that enable better care. We are committed to offering a people-centric culture where all employees belong and feel heard.
Having a pulse on our employee feedback is important to us as we aim to continuously evolve Diversity, Equity, Inclusion, Belonging, and Accessibility within AlayaCare's policies, total rewards offerings, discussions, learning & development programs, and community partnerships. All qualified applicants will receive equal consideration.
If you require accommodation as part of the recruitment and selection process, please reach out to [email protected]. Please note, we do not accept unsolicited headhunter or agency resumes.
Website: https://alayacare.com/
Headquarter Location: Montréal, Quebec, Canada
Employee Count: 501-1000
Year Founded: 2014
IPO Status: Private
Last Funding Type: Series D
Industries: Health Care ⋅ Home Health Care ⋅ Hospital ⋅ SaaS ⋅ Software