Service Delivery Ops Lead Senior Manager

Posted:
9/18/2024, 10:01:15 PM

Location(s):
Hyderabad, Telangana, India ⋅ Telangana, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

Skill required: Payroll - Payroll Planning and Distribution
Designation: Service Delivery Ops Lead Senior Manager
Qualifications:Any Graduation/Master of Business Administration
Years of Experience:12 to 20 years
Language - Ability:English - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will transform the way HR works in the future AND engage in one or more of the following: • Lead large payroll operations for our clients across different geographies with global footprint and multiple payroll systems • Design and implement payroll processes, controls, and delivery plan across countries in scope. • Drive compliance in the payroll area with respect to regulatory requirements of the countries in scope • Working on different payroll systems and vendors that provide in-country payroll services globally. • Understand year-end requirements – prepare, plan and execute year-end requirements of each country in scope • Self-manage and work independently and in teams to achieve team and personal deliverables • Talent & HR Thought leaders and deep domain specialists in Payroll. Provide Best in class industry/functional view, support existing engagements, diagnostic, due diligence, client co-design workshops, transformation engagement, drive existing client portfolios into the New • Provide Subject Matter Expertise to existing Payroll delivery teams to improve operations. This involves partnering with multiple teams including technology, business excellence, analytics, solution architecture, and others. • Leverage in-depth understanding of the Accenture Operations standard processes and processes in place across the broad delivery network to develop and improve the way we deliver Payroll services to our clients. • Will need to participate in shared team initiatives, activities, and programmes to define and drive overall Payroll strategy
What are we looking for? • You must be a Domain expert in Talent & HR Talent with deep focus on Payroll • You must have hands on experience and have delivered large scale End to End Payroll Transformation/delivery • You must be well versed with Global payroll processes, rules, year-end activities, compliance, systems and various payroll platforms in play. • You excel in developing strong client relationships, drive client dialogue both at GPO and at CHRO level, and in shaping and delivering value-led payroll projects. • You are a solid team player who thrives when working in a fast-paced, high energy and project-oriented environment and accustomed to driving outcomes in matrixed organization structures. • You have excellent leadership and communication skills with extensive experience in managing a high-performance team and delivering large scale Transformation project. • You are an action and results-oriented, self-driven person with a high energy level, analytical and structured, quality focused and adaptable. • You are flexible and capable of some travel. • You can do process diagnostics, blueprinting and are savvy with PowerPoint and Excel • Bachelor’s degree (preferred Business-related fields) • Minimum of 12+ years of experience in payroll (Global payroll - Asia, US, Latam and Europe, focused on payroll processing, year-end processing, regulatory compliance, Tax and Garnishments)
Roles and Responsibilities: •You will transform the way HR works in the future AND engage in one or more of the following: • Lead large payroll operations for our clients across different geographies with global footprint and multiple payroll systems • Design and implement payroll processes, controls, and delivery plan across countries in scope. • Drive compliance in the payroll area with respect to regulatory requirements of the countries in scope • Working on different payroll systems and vendors that provide in-country payroll services globally. • Understand year-end requirements – prepare, plan and execute year-end requirements of each country in scope • Talent & HR Thought leaders and deep domain specialists in Payroll. Provide Best in class industry/functional view, support existing engagements, diagnostic, due diligence, client co-design workshops, transformation engagement, drive existing client portfolios into the New • Provide Subject Matter Expertise to existing Payroll delivery teams to improve operations. This involves partnering with multiple teams including technology, business excellence, analytics, solution architecture, and others. • Leverage in-depth understanding of the Accenture Operations standard processes and processes in place across the broad delivery network to develop and improve the way we deliver Payroll services to our clients. • Self-manage and work independently and in teams to achieve team and personal deliverables • Will need to participate in shared team initiatives, activities, and programmes to define and drive overall Payroll strategy

Any Graduation,Master of Business Administration

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

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