About the Role

Define the Future of Platform Operations: Operate a platform built by 200 engineers with a team of only five people. The necessary tools, APIs, and infrastructure for efficient operation do not yet exist and must be built. Gain Broad, Deep Expertise: The role offers hands-on involvement across the entire product and development stack.

Recent examples include:

• Tracing commercial-side dev infrastructure build pipelines.
• Designing Continuous Delivery (CD) processes for government deployments that will eventually be used commercially.
• Improving underlying cloud infrastructure emission processes.
• Working with application teams to learn about and deploy nearly every product

The ideal candidate:

• Brings a combination of technical depth, problem-solving skills, and leadership experience
• Navigates ambiguity and works effectively in complex, distributed systems
• Collaborates across teams and escalates issues when needed to maintain progress
• Identifies and addresses inefficiencies in workflows and operations
• Contributes to clarity, accountability, and process improvement
• Balances individual technical work with big picture system and team needs

Must-Have Qualifications

• Proven ability to maintain 99.99% uptime in production environments
• 7+ years of overall experience, including 6+ years in software development and 3+ years in DevOps practices.
• 3+ years of experience with Kubernetes, Terraform, Python or Go, and AWS
• 4+ years of experience working with distributed systems
• Familiarity with Redis, Kafka/PubSub, and relational databases
• Experience in fast-paced or startup-like environments
• Strong collaboration and communication skills across cross-functional teams and divisions
• Ability to ramp up quickly and contribute in complex, large-scale environments
• Demonstrated leadership in incident management and operational reliability
  

Nice-to-Have Qualifications

• Experience with FedRAMP compliance and government security requirements
• Track record of implementing secure CI/CD pipelines in restricted or regulated environments

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