Banquet Captain

Posted:
9/19/2024, 8:03:23 AM

Location(s):
Beverly, Massachusetts, United States ⋅ Massachusetts, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support ⋅ IT & Security

We are located approximately 20 miles north of Boston and parking is free. We are also accessible by commuter rail on the Newburyport/Rockport line. Come and explore Endicott’s seaside locale where employees are an important part of the bustling campus community!

Please apply today if this opportunity looks like the right fit for you.

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The primary responsibilities of the Banquet Captain are:

  • Ensure that rooms are set-up and service delivery is carried out according to guest expectations and banquet event orders.
  • Conduct pre-function meetings with scheduled staff and review all information pertinent to the service and set-up of groups. Inspect scheduled function areas/rooms, table set-ups, bar set-ups, buffet tables, receptions and coffee breaks for cleanliness, attractiveness and proper layout.
  • Supervise and train servers and set up staff
  • Respond to guest requests and complaints in a prompt and professional manner
  • Assist Banquet Director with inventory
  • Ensure that equipment is prepared for the following day’s work. Ensure that all banquet
  • Equipment is in proper operational condition and is cleaned on a regular basis. Ensure that all
  • Banquet facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes.
  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management
  • Will serve as Manager on Duty

Qualifications include:

  • Must be over 18 years of age
  • Be able to safely lift and easily maneuver trays of food/beverage weighing up to 20-25 lbs.
  • Ability to bend and squat repeatedly. Ability to walk and stand for duration of scheduled shift
  • Must be flexible to work days, early mornings, evenings, nights, weekends and holidays

**can expect to work most weekends, especially during our busy season **