How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Position Summary: This position facilitates the delivery of quality service by the Centralized Scheduling department. This position manages daily operations, workload distribution, and prioritization of tasks. The Supervisor is responsible for developing Call Center staff by providing feedback regarding quality and productivity. This is an essential position requiring attendance during inclement weather.

Position Requirements: Bachelor's degree and 3 years or more of experience in front office and/or call center supervisory role. Additionial years of relevant work experience and/or other specialized training can be used in lieu of minimum education requirement. Strong computer proficiencies: Microsoft Office (Outlook, PowerPoint, Word, Excel). Excellent problem solving skills; results oriented; strong data analytical skills; strong organizational, multi-tasking, planning and time management skills; strong verbal, written, professional communication skills.

Preferred Requirements: Master's degree. 2 years or more of experience in contact center, scheduling process and systems. NAHAM Certification

Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.