Posted:
10/22/2024, 5:00:00 PM
Location(s):
Auckland, Auckland, New Zealand ⋅ Auckland, New Zealand
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
Why work with Assurant?
When you join Assurant, you will be part of a community that cares. A diverse and supportive team culture will see you challenge yourself and motivate you to think out of the box.
We come from a variety of countries, cultures, and backgrounds, but we are united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results.
So, connect with us. Bring us your best work and your brightest ideas, and we’ll bring you a place where you can thrive.
Some of the benefits we offer to our team members are:
Wellbeing programs – meditation, mindfulness
Development programs & Udemy courses as well as study grants and support for higher education
Mentoring programs
Diversity panels and employee resource groups
Cultural day off to celebrate what’s important to you
Volunteering opportunities to give back to a cause that is important to you
What’s the role about?
Reporting to the Motor Claims Manager, this role is responsible for management of the portfolio of insurance claims, managing all claims and negotiations across the Motor portfolio.
You will be based in our stunning new central Auckland offices, where you will join a team that is passionate about providing the best experience. This role has flexibility to work from home up to two days per week. Plus, no weekend or night shifts! This position is a six-month fixed term contract to cover a period of leave.
Other duties include:
Answer customer enquiries around coverage, lodging a claim, and information required to support a claim
Report and escalate risk and compliance related concerns, issues and failures.
Deliver general technical assistance and advice in regards applications to insurance law
Develop and implement strategies to reduce/ mitigate claims costs
About you:
At least one year claims experience in the insurance industry
Sound knowledge of claims processes, experience with motor or motorcycle insurance products is highly desired
Excellent verbal and written communication skills
High level interpersonal and analytical skills
Ability to plan and prioritise tasks to meet timeframes
Proven customer service skills
Confident negotiator
To apply:
Please submit your resume accompanied by a cover letter detailing your suitability for the role. Don't miss your opportunity to be part of this successful team, apply now!
For further information about Assurant, please visit our website: https://www.assurant.com/.
The successful applicant will be subject to relevant background checks such as reference checks and a Ministry of Justice Criminal Record Check.
Website: https://assurant.com/
Headquarter Location: New York, New York, United States
Employee Count: 10001+
Year Founded: 1892
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Customer Service ⋅ Finance ⋅ Financial Services ⋅ Information Technology ⋅ Insurance