HR Operations Specialist

Posted:
10/10/2024, 5:00:00 PM

Location(s):
Java, Indonesia ⋅ Special capital Region of Jakarta, Java, Indonesia

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
People & HR

Looking for a reliable Pension Benefits administrator to manage all employee pension and benefit programs in the company from leave of absence to retirement plans. The work will be of utmost importance since the correct processing and distribution of pension benefits is vital for employee retention and satisfaction.

Confidentiality and efficiency are very important qualities for a pension benefits administrator.

The goal is to ensure the pension and benefit programs are managed properly to maintain and enhance employee satisfaction.

Position Responsibilities:

  • Assume responsibility of timely payment of monthly premiums
  • Manage enrollments and determine employee eligibility
  • Handle all benefit compensation and reimbursement procedures
  • Coordinate leaves of absence and process claims or requests (medical operations, worker’s compensation etc.)
  • Keep updated employee records with all relevant information (marital status, years of service, hours worked etc.)
  • Inform employees of their benefit options and plans and monitor use
  • Collaborate with accounting department for payments and deductions

Required Qualifications:

  • Proven experience as pension benefits administrator
  • Solid understanding of different benefit plans (retirement, health & dental insurance etc.) and relevant regulations
  • Proficient in MS Office and/or HRMS system (e.g. Workday)
  • Understanding of data recording and analysis
  • Outstanding communication, interpersonal and negotiation abilities
  • Attention to detail
  • Reliable with adherence to confidentiality dictations
  • Demonstrate self-motivation, organisation and the ability to plan ahead and prioritise workloads.

Preferred Qualifications:

  • It will be a good advantage if having experience in payroll processing

When you join our team:

  • We’ll empower you to learn and grow the career you want.
  • We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
  • As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid