About the Role:

Grade Level (for internal use):

11

The Impact:
We are a tight-knit team responsible for ensuring that our many production systems deliver quality products in accordance with contractual timelines.

What’s in it for you:

• You will be part of the SRE Team for MI Data Delivery Engineering and will be assisting multiple development teams
• Full-filling several application teams’ requirements by deploying end-to-end CI/CD pipeline setup on cloud infrastructure
• Migrate the legacy applications from on-premises to AWS cloud infrastructure
• Identify and Automate BAU toil 
• Improve reliability, scalability, quality, and observability for multiple data delivery applications
• Ensure service level objectives through proactive monitoring, custom tooling, and on-call support/troubleshooting for all data delivery systems/products
• Our Tech Stack Includes: Amazon Web Services, DevOps(Kubernetes, Rundeck, Datadog, Docker), Autosys, Linux, Windows JavaScript, and Python

Responsibilities:

• Overseeing the transfer of data from traditional to cloud-based services
• Experience with understanding business proposals and transforming them into technical solutions
• Participate in the design of information and operational support systems
• Creating production and migration schedules for large projects with timelines/milestones
• Develop and leverage AWS tools and services to manage and automate key operations capabilities. This includes AWS Systems Manager, Patch Manager, Cloud Formation, and custom scripting to extend the AWS services
• Proactively ensure the highest levels of systems and infrastructure availability
• Monitor and test application performance for potential bottlenecks, identify possible solutions and work with developers to implement those fixes
• Write and maintain custom scripts to increase system efficiency and reduce human intervention time on tasks
• Maintain security, backup, and redundancy strategies
• Provide 3rd-level support for AWS infrastructure
• Increase alerting & monitoring quality, Reduce Alarm noise, and Increase Observability Gaps
• Optimize Cloud Costing and analyze Capacity Planning
• Reduce Operations exposure, Increase the pace of incidents recovery, and Implement Resiliency and remediation plans
• Identifying and correcting problems stemming from audit and compliance
• Liaise with vendors and other IT personnel for problem resolution

What we’re looking for:
Basic Qualifications:

• Bachelor's/Master’s Degree in Computer Science, Information Systems, or equivalent
• 7+ years of proven work experience as an SRE or DevOps role within companies that provide critical, high-availability services
• 7+ years of system & solutions engineering, software development, or system operations background with 5+ years of proven work experience as an SRE or DevOps role within companies that provide critical, high-availability services
• Experience automating infrastructure, testing, and deployments using tools like Terraform, CFT with Ansible, Rundeck, Autosys, Jenkins, Datadog & other industry-recognized tools to deliver Infrastructure as Code 
• Experience working with the Rundeck tool (Design, Setup, Deployment, Automation & Integration) 
• Experience in Configuring AutoSys Workload Automation and managing Job Scheduler, Event Server, and Application Server
• 5+ years of experience in AWS cloud infrastructure, storage, platforms, and data
• 5+ years of solid scripting skills on any 2 of the following cloud formation (Must), shell scripts, JavaScript, PowerShell, Python, Bash, SQL, .NET, Java, R, etc.
• Experience in Implementing technical roadmaps, project plans, requirements, and designs in AWS technologies: VPC, EC2, EKS, ELB, RDS, Lambda, SES, SNS, Containers, etc.
• Good conceptual understanding & knowledge of virtualization & container-based technologies such as AWS, Docker, Kubernetes, VMware, and Virtual Box
• Working knowledge of Load balancers such as F5, ALB, ELB, etc.
• Experience with any identity management systems such as (SAML/OAuth/OIDC), MFA, etc.
• Knowledge of cloud security controls including tenant isolation, key management, encryption, vulnerability assessments, application firewalls, SIEM, etc.
• Experience with one or more RDBMS Knowledge SQL Server is a plus
• CI/CD delivery using code and configuration management automation tools such as GitHub, VSTS, Ansible, DSC, Puppet, Ambari, Chef, Salt, Jenkins, Maven, etc.
• Delivery using modern methodologies especially SAFE Agile, Lean, etc.
• Experience with monitoring solutions, such as AWS CloudWatch, ELK, etc.
• Experience working with large-scale IT projects related to design, deployment, and configuration
• Experience with containers, such as with Kubernetes, Container, Docker, or any OCI runtimes
• Certified Cloud Professional (AWS Solutions Architects, DevOps, System)
• Experience with scalable networking technologies, including Linux, software-defined networking, network virtualization, open protocols, App acceleration, Load Balancers, DNS, virtual private networks and their application in PaaS and IaaS technologies
• Experience with Unix/Linux operating systems internals (e.g., filesystems, system calls), and with networking (e.g., routing, ESDN) or cloud systems
• Experience in Performance tuning OS (Linux & Wintel), JVM
• Experience with monitoring and observability such as with Datadog, AppDynamics, SolarWinds, Splunk, and Nagios
• Experience using source control (Git, GitHub) and feature branching strategies
• Experience Developing a keen understanding of the systems environment, dependencies, data flows, databases, and how the products are produced 
• Second-line on-call support, researching and analyzing issues, figuring out corrective actions, and coordinating and communicating with involved parties
• Experience Working with and coordinating activities of IT development, Data Operations, Technical Engineering, and Product Management groups on day-to-day activities to ensure the integrity of the production systems 
• Ability to profile, analyze, and identify problem areas of a production system
• Work with the above-mentioned groups to ensure efficient smooth implementations and ongoing support of new production systems
• Development of defect corrections, production efficiencies, and product enhancements
• Develop and Maintain SRE runbooks
• Strong understanding of SLO, SLI, Error Budgets, and their implementation into SRE areas
• Weekend, night, and holiday second-level on-call work scheduled on a rotating basis
• Strong critical thinking and problem-solving skills
• Ability to set direction and work individually, while working as part of a team towards a common goal
• Excellent written and oral communication skills

Preferred Qualifications:  

• AWS Certified Solution Architect – Professional
• Great attitude to learning, respect for fellow employees, thinking out of the box and respectfully challenging ideas & hungry for innovation
• Good Leadership skills capable of leading a team
• Good communication skills and a sense of ownership and drive
• Have a software-centric mindset and can understand the full software stack – and beyond
• Embrace automation over manual effort
• Experience debugging complex problems and view problems as an opportunity to improve
• Experience designing, building, and operating large-scale production systems
• Experience working in enterprise-scale internal or customer-centric projects to completion, architecting technical solutions, and working closely with development & engineering teams
• Provide attention to detail to design, problems, KPI’s, demonstrate the ability to stay focused during critical production events, and champion resolutions
• Be able to gel in with the companies’ culture and effectively collaborate with other technology & business stakeholders
   

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.
 

20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.2 - Middle Professional Tier II (EEO Job Group)