Posted:
10/1/2024, 8:26:08 AM
Location(s):
New Jersey, United States ⋅ Woodbridge Township, New Jersey, United States ⋅ New York, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Sales & Account Management
Workplace Type:
Hybrid
C.H. Robinson is looking to fill a Global Forwarding Account Executive role. In this role you will manage a portfolio of small-sized accounts within the office or broader C.H. Robinson portfolio of business. In addition, you will also support the team with driving communication for all new network customer opportunities. As a primary point of contact for our customers, you'll ensure timely delivery, troubleshoot problems, and proactively seek enhancements while harnessing C.H. Robinson's expertise to expand and retain the customer base. If you're somebody with strategic insight and a passion for customer-centric service, this unique role is your calling. Ready to make your mark? Apply today and become part of our team.
At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site 2 days a week, igniting creativity and driving impactful results. With the flexibility for remote work 3 days a week, this role strikes the perfect balance between teamwork and autonomy.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Build credible and personalized relationships at multiple levels across functional departments within the customer supply chain
Leverage network subject matter experts (SMEs) to collaborate on the solution and pipeline development of product, mode, or service line opportunities
Conduct regular business reviews as needed by the account to uncover new opportunities for growth, increase sales, and retain and grow the business
Proactively manage customer pricing strategy by leveraging internal tech, tools, and SMEs
Expand market share by driving a qualification process with an active opportunity pipeline within a Customer Relationships Management (CRM) tool
Provide customers with timely and relevant updates on the market and C.H. Robinson
Act as an advocate for customers, internally conveying customer-specific needs across the organization to ensure proper alignment and prioritization of resources
Ensure customer performance expectations are met by collaborating with internal partners to identify and resolve issues in a timely manner
Review internal dashboards, financial results, volume, and service performance reports to create efficiencies and drive continuous improvement
Adopt and apply new tools and processes that improve overall workflow
QUALIFICATIONS
Required:
High School Diploma or GED
Ability to travel 25-30%
Minimum 2 years of global forwarding operations experience
Preferred:
Bachelor’s Degree from an accredited college or university
Passion for sales and building customer relationships
Attention to detail and strong analytical skills
Strong written, verbal, and presentation communication skills, including the ability to persuade, motivate and influence others
Ability to define, develop and document business processes and procedures
Driven, enthusiastic, persistent, confident, highly motivated and results focused
Values a diverse and inclusive work environment
Compensation Range
$21.44 - $44.62The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, your recruiter will provide more details about the specific base pay for your location. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.
Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Equal Opportunity and Affirmative Action Employer
C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.
Affirmative Action Employer/EOE/M/F/Disabled/Veteran
Benefits
Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:
Two medical plans (including a High Deductible Health Plan)
Prescription drug coverage
Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid and floating holidays
Paid time off (PTO)
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities
Dig in to our full list of benefits on OUR CULTURE page.
Website: https://chrobinson.com/
Headquarter Location: Nogales, Arizona, United States
Employee Count: 10001+
Year Founded: 1905
IPO Status: Public
Industries: Logistics ⋅ Supply Chain Management ⋅ Transportation