Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” that push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its extensive portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to positively impacting the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-Prosperity

Role and Responsibilities

The Home Entertainment Senior Manager, Channel Operations Merchandise and Display plays a pivotal role in driving retail success by managing merchandise and display strategies across key customer accounts. This position focuses on building and maintaining strong customer relationships to align with business objectives, while collaborating with internal teams to develop innovative fixture concepts and ensure seamless project execution. Responsibilities include overseeing fixture prototype development, fabrication, and project planning, as well as designing and implementing programs that enhance brand visibility and drive sales growth. The role requires effective vendor management, budget oversight, and strategic leadership to deliver high-quality, cost-effective solutions that meet both customer and business needs. Survey Creation

Key Responsibilities:

Customer Account Relationships & Internal Partnerships

• Build and maintain strong relationships with key customer accounts to ensure alignment with business objectives.
• Collaborate with retail partners to develop tailored merchandise and display strategies that meet customer needs and drive sales.

• Work closely with cross-functional teams, including marketing, product development, and supply chain, to ensure cohesive execution of merchandise and display programs.
• Foster collaboration with internal stakeholders to align on project goals, timelines, and deliverables.

Fixture Concepts Design, Prototype and Fabrication

• Develop innovative fixture concepts that enhance the in-store shopping experience and effectively showcase products.
• Collaborate with design teams to create visually appealing and functional fixture designs that align with brand standards.

• Oversee the development of fixture prototypes to test design feasibility and functionality.
• Manage the fabrication process to ensure fixtures are produced on time, within budget, and meet quality standards.

Project Execution Planning & Program Development

• Lead the execution of merchandise and display projects from concept to completion, ensuring alignment with business objectives and timelines.
• Develop detailed project plans that outline scope, resources, timelines, and deliverables for each initiative.

• Design and implement merchandise and display programs that drive customer engagement and sales growth.
• Continuously evaluate program performance and make data-driven adjustments to optimize results.

Vendor Management

• Manage relationships with external vendors and suppliers to ensure timely delivery of materials and services.
• Negotiate contracts and ensure vendors adhere to quality, budget, and timeline requirements.

Budget Management

• Develop and manage budgets for merchandise, display, and project initiatives.
• Monitor expenses and ensure cost-effective execution of programs while maintaining quality standards.

Skills and Qualifications

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or related field; advanced degree preferred.
• 8+ years of experience in retail operations, merchandising, or channel management.
• Proven track record of managing large-scale projects and delivering results in a fast-paced environment.
• Strong understanding of retail merchandising principles, visual merchandising, and fixture design concepts.
• Excellent communication, negotiation, and relationship-building skills.
• Proficiency in project management tools (e.g., Microsoft Project, Asana) and retail management software.
• Analytical mindset with the ability to interpret data and make informed decisions.

Preferred Skills:

• Experience in the home entertainment or consumer electronics industry.
• Knowledge of retail trends, customer behavior, and competitive landscape.
• Creative problem-solving skills and ability to think strategically.

Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/

Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/

FULLY REMOTE – CAN BE PERFORMED ANYWHERE

The salary range for this role will vary among specific regions due to geographic differentials in the labor market, and actual pay will be determined considering factors such as relevant skills and experience, and comparison to other employees in the role.  However, the salary ranges in the following regions are expected to be as follows:

• Colorado: $140,000 - $155,000
• NJ: $160,000 - $175,000
• NYC: $160,000 - $175,000
• Washington State: $155,000 - $165,000
• California: $160,000 - $175,000

Regular full-time employees (salaried or hourly) have access to benefits including: Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Tuition Assistance (after 6 months), Paid Time Off, Student Loan Program (after 6 months), Wellness Incentives, and many more.  In addition, regular full-time employees (salaried or hourly) are eligible for MBO bonus compensation, based on company, division, and individual performance.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.

At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.

* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and  provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or [email protected] for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.