Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the team
We are the Customer Love Domain within Enterprise Technology, dedicated to crafting exceptional experiences for Xero’s customers.
Our focus spans the entire Xero Partner and SMB Customer lifecycle—from acquisition and onboarding to learning, certification, support, and community engagement. We take pride in delivering world-class digital product experiences that delight both our customers and our Xeros.
Our team designs and builds scalable solutions on platforms like Salesforce Service & Experience Clouds, Coveo, Intellum LMS, UserVoice, and more. We’re committed to elevating our engineering standards, paying meticulous attention to the care, security, and optimisation of our platforms. By applying best practices, we ensure our systems are secure, reliable, and continuously improved, allowing us to deliver value swiftly.
Rooted in agile principles, our product development is driven by continuous discovery and delivery, with customer-centricity at its core. As our name suggests, everything we do is anchored in a deep commitment to our customers.
We embrace a “work hard, play hard” mindset, fostering a vibrant team culture where we celebrate successes, learn from challenges, and have fun along the way.
Join us and become part of a team that’s passionate about making a real difference!
About the role
As a Lead Engineer at Xero working in the Salesforce ecosystem; you'll be a role model for engineering excellence, supporting your team to grow their technical capability and improve development practices.
This is an hands-on, "on the tools" role. You'll be expected to take ownership of the technical direction for the product group, helping grow our cross functional environment by identifying technical gaps, promoting capability growth, and championing & demonstrating modern principles and practices.
You will work with Customer Platform leadership, sharing ownership of the overall Salesforce platform from a technical and architectural perspective, while working as a trusted advisor on innovative product discovery initiatives with our Product team and stakeholders.
Please note, applications will close EOD Friday 8th November
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, health insurance, life insurance, and income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.