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We are looking for a Senior Program Manager for Geo 1 (FR, IT, ES, BE, NE, LUX) for our Design & Construction business line.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL! 

Role Purpose

This position will be responsible for the Program Management of projects in our Client’s Corporate Real Estate (CRE) portfolio, as well as managing the performance of the JLL Program Managers operating in the geographical areas under the Senior Program Manager oversight. The Senior Program Manager will ensure the client’s CRE vision, standards and policies are implemented throughout the projects directly managed by them, and that all projects managed by their direct reports are delivered in accordance with budgets, compliance requirements and agreed timelines.

The role reports to JLL’s EMEA Design & Construction Lead within the JLL matrix while having dotted reporting lines to the client’s Pre-Construction Managers (“PreCon”) and Construction Managers (“CM”) responsible for Geo 1.

The role involves effectively managing the team of JLL Program Managers deployed in Geo 1 to ensure successful project delivery. This includes providing guidance in shaping key project decisions and securing alignment with the client Design & Construction representatives as required. The Senior Program Manager will act as D&C escalation point for Geo 1, owning data quality for reporting, including KPI-related data.

What this job involves

• Management of JLL Program Managers as direct reports in geo/project type including recruitment, performance management and resource planning.
• Provide cover for the EMEA Design and Construction Lead

• Geo Responsibilities:
  • Lead stakeholder communication, coordination and prioritisation at an geo level.
  • Participate and support in obtaining PreCon/CM alignment for key decisions related to projects in Geo (e.g. fit out strategies, procurement strategies, vendor selection, key issue resolutions).
  • Point of escalation between PreCon/CM and JLL Program Managers on project and performance related issues.
  • Approval of Start-up budgets, PRs/POs, Invoices and Vendor Allocations for Geo.

• Program Manager Responsibilities:
  • Management through to successful delivery of all projects under their direct control from A to Z and until full close-out, including site selection, design, budget/cost/changes, schedule, procurement, construction, and handover to Facilities, performance feedback and lessons learned.
  • Follow the six stages process and integrated delivery model for all projects, being fully responsible for project delivery from Initiate (Stage 2) to Close (Stage 6).
  • Ensure all project participants and stakeholders are managed to deliver to parameters agreed in the project charter (customer brief, headcount, time, cost, quality, safety and customer satisfaction)
  • Constantly be identifying and managing risks, communicating and reporting issues, and outlining action plans across all elements of the project, keeping PreCon/CM appraised on project status and key decisions requiring their sanctionning.
  • Ensuring all necessary internal and external project approvals are sought and governance processes are followed (Project charter, spend and transaction approvals, design authority approvals, procurement approvals, legal approvals, landlord lease compliance activities, wayleaves, building licenses and occupation licenses)

Sounds like you? To apply you need to have:

• Qualified Engineering, Architectural or Project Management (Architectural, Civil, Electrical, Mechanical or Building Services, RICS/CIOB).
• Demonstrable track record of success in a similar role (management of multiple project teams, Clients and stakeholders), Project Director Level or above.
• Proven track record of program management with experience of office construction and Fit Outs.
• Skilled in commercial aspects of Fit out Contracts (consultants, vendors, suppliers).
• Proven self-starter that consistently delivers to expectations
• Excellent stakeholder engagement and relationship management skills
• Excellent interpersonal, communication and leadership skills
• Excellent working knowledge of Corporate Real Estate and Program/Project Management
• Ability to manage and motivate teams
• Strong and deep rooted sense of ownership
• Keen knowledge of best practice tools and techniques

What you can expect from us

• You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
• Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.
• Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Location:

On-site –Madrid, ESP

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.