Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world?  At OneDigital, we are on a mission to help people do their best work and live their best lives.  From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves.

We understand that pursuing a new job is a big deal.  Maybe you’re afraid you won’t fit in.  Well, here’s the good news.  For us, the days of “fit in to get in” are over and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.

Must be eligible to work in the United States without the need for work visa or residency sponsorship.

Our Newest Opportunity: 

The Implementation Manager has ultimate responsibility for the successful implementation of new and renewal business, from new account set up to release of member level data including ID cards.  Additionally, they will work collaboratively and professionally with the implementation teams of carriers and vendors.  The ability to manage multiple implementations at one time and communicate effectively and efficiently with other internal departments and colleagues is critical to success. 

Essential Duties and Responsibilities (include but are not limited to):

• Provides appropriate and required applications of coverage for each carrier/vendor to the Employer Group
• Advises clients on how to correctly and efficiently complete required paperwork
• Manages the employer-level enrollment integrations for all lines, including but not limited to, health, dental, ancillary coverages, voluntary coverages, PBM’s, FSA, HSA, virtual care providers, wellness vendors and clinical vendor arrangements
• Submits correctly completed employer-level applications to carriers of choice
• Manages employer groups and carriers/vendors to ensure a timely implementation
• Manages calendars for any new vendors or enrollment vendor changes
• Leads discovery calls with vendors upon confirmation of carrier/vendor selection
• Leads implementation meetings and calls with employer group, carrier and vendor partners
• Ensures customer satisfaction by consistent communication, follow up and timeline updates on implementation
• Ensures timely and appropriate communications to account team
• Champions process improvements and technology enhancements
• Manages multiple tasks and implementations simultaneously
• Manages off cycle implementations
• Act as subject matter expert on carrier implementation requirements and data transfer requirements
• Maintains Enrollment Implementation check list
• Develops HRIS system and file transfer requirements list for preferred vendors
• Shares industry trends noted from the RFP process
• Manages relationship with vendors regarding implementation process

Qualifications, Skills and Requirements:

• Must be self-motivated

• Excellent communication skills
• Excellent organizational skills and attention to detail
• Flexibility and ability to adapt to change
• Ability to thrive in a fast paced environment
• Must work well in a team environment

Education, Training and Experience:

• 5+ years’ experience with an insurance carrier, agency, brokerage firm, or enrollment vendor, required
• Valid life and health insurance license, preferred
• Must be knowledgeable in employee benefits, enrollment guidelines and systems, HRIS systems, technology, underwriting regulations, and legislation impacting the industry
• Strong working knowledge of all Microsoft office products
• Bachelor’s Degree, preferred

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here.

Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant:

City and County of San Francisco

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

 OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!