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Job Category

Program & Project Management

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Responsibilities:

Be a subject matter expert for all processes unique to the public sector marketplace related to formal RFx responses and other proposals.

Responsible for the bid management and content response development of tenders, requests for information (RFIs), requests for proposals (RFPs), and other procurement documents and unsolicited proposals for SaaS/PaaS solutions covering public sector, education, and nonprofits lines of business.

Support large-scale, complex RFx efforts that include multiple cross-functional teams and team members internally as well as multiple bidders and bid team processes.

Participate in the analysis of opportunities as a team and Go/No Go decision process.

Develop bid/response plans and schedules for all phases of the bid/proposal development process, juggling multiple RFx response efforts and deadlines.

Handle/track all aspects of content preparation, revision, and submission; collaborate and coordinate inputs from sales, solution engineering, security, legal, and compliance teams; coordinate and communicate with responding partners where required; and coordinate internal content reviews with executive management and legal.

Structure, write, edit, and format all types of response content (general, functional, technical), tailoring the content around the customer requirements, in a creative, compelling, and compliant manner.

Participate in the development of written questions to seek clarification from procurement officials throughout the procurement process, and remain current on all amendments and modifications.

Review and understand customer requirements. Conceptualize and write compelling response content using proposal boilerplate library and developing from scratch as required.

Create proposal response policies and process and enable the Sales, Solution Engineering and other teams on the process.

Curate and create RFx boilerplate content to ensure content is current and fit for local market requirements. Plus maintain library of completed responses.

Participate in developing and writing proposal win themes and executive summary sections.

Work with our global RFx shared services model to support and manage overflow requirements when needed.

Conduct regular post bid After Action Reviews and post-mortem lessons learned debriefs and work cross-functionally to identify RFx process efficiencies and opportunities for continuous improvement.

Ability to multi-task and perform in a fast-paced environment, working with a sense of urgency.

Develop and share best practices with team members to enhance the quality and efficiency.

Build relationships and work cross-functionally with a diverse set of business partners.

Required Skills & Experience:

Overall 12+ years of experience with the last 5+ years of experience in a proposal development role selling products and services responding to government solicitations under a direct and indirect contracting model.

5 years of experience in the technology consulting industry as a Technical Writer writing responses for government organizations.

Experience with technical writing for cloud Software-as-a-Service (SaaS) or Platform as a Service (PaaS) solutions.

Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies or the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

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