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Position Summary

The Goal of the program is to remove barriers that our members face due to Social Determinants of Health issues, access to care and how to access needed services for their health care needs. This will be done in a linguistically, culturally appropriate manner.

Community Health Care Workers (CHW) serve the community as a bridge between the member (community) and the healthcare system (providers) through outreach and education. By providing these services, CHW’s help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties to become more acculturated with each other. This position is part of a new initiative in addressing members needs who are most vulnerable.

This role requires face-to-face visits within Gwinnett County, GA.

As a Community Health Care Worker at Aetna you will:

• Work on an extended larger team that includes a Community Health Educator (CHE), Nurse Care Managers, and other CHW’s. As a team you will work to provide needed resources, fill gaps, and remove barriers so that the member will be successful in managing their health care needs.
• Meet with members in their home to conduct a brief Needs Assessment
• Participate at local vaccination community events (Covid, Flu, and/or Shingles)
• Participate in health fairs that provide BP, A1C, and cholesterol screenings.
• Collaboration with CBOs and Providers (FQHC, Department of Health, and traditional providers)
• Reinforcement of health care messaging in linguistically appropriate language
• Service coordination and navigation
• Assist members with program application completion that addresses Social Determinant of Health issues and barriers
• Educate members on Life Skills such as budgeting, food shopping, and/or food preparation
• Educate members on Healthy Living, Physical and mental health well being, Tobacco free drugs, and/or alcohol.
• Assist the member with referrals for services in the community
• Document work with member in a database system and review as a team

Required Qualifications

• 2 plus years’ experience providing clinical services; experience in community/outpatient setting as well as Public Health.
• Bilingual (Korean, Mandarin, Cantonese, or Vietnamese). Must be able to pass an oral exam.
• Must possess reliable transportation and be willing and able to travel in-state up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
• Must reside within Gwinnett County, GA.

Preferred Qualifications

• Experience in serving the Medicare Populations in urban or rural environments with familiarity of resources within Gwinnett County.
• Health Care Condition knowledge of Diabetes, Hypertension, and/or Cardiovascular Disease 
• Experience using a computer including the use of Microsoft Office and Electronic Health Records
• Bachelors in Community Health and/ or Social Work

Education

• High School Diploma or equivalent G.E.D.

Pay Range

The typical pay range for this role is:

$18.50 - $31.72

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits

We anticipate the application window for this opening will close on: 08/29/2024

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.