About the Role:
The API/SDK Customer Support Engineer resolves customer issues related to the Matterport Application Programming Interface (GraphQL API) and the Matterport Software Development Kit (Javascript SDK). This position is a great opportunity to use new and groundbreaking Matterport software to help customers turn their vision into reality.
The API/SDK Customer Support Engineer works directly with Matterport customers to assist with basic and complex API/SDK issues that include installation, configuration, and debugging of customer applications using Matterport’s programming interfaces.
The API/SDK Customer Support Engineer contributes best practices and guidelines to continuously improve the production quality and capacity of Matterport software and service offerings. Additional information about Matterport’s API and SDK is available at
https://matterport.com/developers.
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Belief in Diversity
At Matterport, we don’t just accept differences, we celebrate them and recognize the value they bring to our customers and employees. Matterport is proud to be an equal opportunity workplace and works to create and support diversity at Matterport. Equal opportunity and consideration are afforded to all qualified applicants and employees. We won’t unlawfully discriminate on the basis of gender, identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, sexual orientation, and any other category protected by law. We are committed to providing employees with a work environment that provides a sense of inclusion and belonging and is free of discrimination and harassment. We also consider all qualified candidates regardless of criminal histories, consistent with legal requirements.
Matterport is likewise committed to working with and providing reasonable accommodation to all qualified applicants and employees with disabilities in accordance with the American Disabilities Act