The Regulatory Compliance Quality Control (QC) Senior Analyst is responsible for performing independent quality reviews of AML investigations and transaction monitoring cases. The role ensures that case reviews, narratives, and Suspicious Activity Reports (SARs) meet regulatory and client-defined standards of accuracy, completeness, and consistency.

The QC Senior Analyst acts within the first line of defense, identifying root causes of defects, driving continuous improvement, and providing feedback and coaching to investigators to strengthen end-to-end AML processing quality.

Key Responsibilities

• Perform independent quality checks of transaction monitoring alerts, investigations, and SAR filings to ensure adherence to policy, regulatory, and procedural standards.

• Evaluate the accuracy and completeness of investigation steps, transaction analysis, data interpretation, and case documentation.

• Assess narrative quality — clarity, factual accuracy, justification of disposition (No SAR, Escalate, SAR Filed) — and adherence to internal escalation protocols.

• Identify and categorize errors, assess defect materiality and root cause (analyst error, training gap, process flaw, system issue), and record QC findings accurately in tracking systems.

• Collaborate with Team Leads and Training SMEs to deliver targeted feedback and upskilling sessions to investigators.

• Monitor performance trends and recommend process improvements to enhance investigation consistency, turnaround time, and SAR quality.

• Support internal audits, regulatory inspections, and compliance testing by providing evidence of QC methodology and results.

• Contribute to calibration sessions and periodic reviews to ensure alignment of QC assessment criteria across regions and reviewers.

Qualifications

• Education: Bachelor’s degree in Finance, Economics, Business, Law, or related field.

• Must possess a valid work permit specifically for Portugal or European Union/Schengen Space citizenship

• English C1 (minimum)

Experience:

• 3–5 years of experience in AML operations, specifically in transaction monitoring, investigations, or SAR/STR filing.

• Minimum 1–2 years of experience in Quality Control, QA, or AML case review functions preferred.

• Exposure to global AML regulatory frameworks (FATF, FinCEN, EU AMLD) strongly advantageous.

Skills:

• Strong understanding of AML typologies, red-flag indicators, and investigative workflows.

• Excellent written communication and ability to critique and improve narrative quality.

• Analytical mindset with strong attention to detail and accuracy.

• Proficient in Excel, PowerPoint, and case documentation systems.

Certifications:

• At least one of the following certifications: ICA certifications in AML, Financial Crime, or Compliance and/or CAMS (Certified Anti-Money Laundering Specialist)

Possess a valid work permit or residency for Portugal and/or citizenship of a European Union or Schengen Area country

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Declaração de Igualdade de Oportunidades de Emprego

Acreditamos que ninguém deve ser discriminado por suas diferenças. Todas as decisões de contratação devem ser tomadas sem distinção de idade, raça, credo, cor, religião, sexo, nacionalidade, ascendência, deficiência, condição de veterano militar, orientação sexual, identidade ou expressão de gênero, informação genética, estado civil, cidadania ou qualquer outra condição protegida pela legislação aplicável. Nossa rica diversidade nos torna mais inovadores, competitivos e criativos, o que nos ajuda a atender melhor nossos clientes e nossas comunidades.