Service Delivery Ops Specialist

Posted:
1/10/2025, 2:51:18 PM

Location(s):
Karnataka, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Operations & Logistics

Skill required: Procure to Pay - Invoice Processing
Designation: Service Delivery Ops Specialist
Qualifications:BCom/MCom/CA Inter
Years of Experience:7 to 11 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. boosting vendor compliance, cutting savings erosion, improving discount capture using preferred suppliers, and in confirming pricing and terms prior to payment. Responsible for accounting of goods and services, through requisitioning, purchasing and receiving. Also look after order sequence of procurement and financial process end to end. The Accounts Payable Processing team focuses on designing, implementing, managing and supporting accounts payable activities by applying the relevant processes, policies and applications. The team is responsible for timely and accurate billing and processing of invoices, managing purchase and non-purchase orders and two-way and three-way matching of invoices. Refers to the systematic handling and management of incoming invoices within a business or organization. It involves tasks such as verifying the accuracy of the invoice, matching it with purchase orders and delivery receipts, and initiating the payment process. Automated systems and software are often employed to streamline and expedite the invoice processing workflow, improving efficiency and reducing the likelihood of errors.
What are we looking for? Bachelor’s Degree Operation excellence Accounting Experience Talent Acquisition Training Facilitation Skills Quality Assurance Customer relationship Management (Basic) People Management Driving Results Analytical & Conceptual skills Collaborating & Influencing Skills (Basic) Project Management (Basic) Transition Experience Change Management (Basic)
Roles and Responsibilities: Country Cluster Lead Team Management Identify & Drive improvement Projects Customer management (Daily / Weekly calls) Escalation Management Audit & Compliance Transition Management Solution Support Tools & Technology rollout support Monitor/Review Invoice processing as per the standard work instructions on time and accurately Managing/Monitoring Mailbox and posting invoices in ERP Review reports and control checks to ensure no issues from client / Business Review T&E claims Perform reporting during month end. Review payment run for approved invoices Verify the executed payments against the approved payments (Recon) Handel Vendor and Client Escalations Perform Reconciliation on Daily/weekly/Monthly basis Deliver on Client Target Ensure ideation pipeline is growing Drive & deliver assigned projects (Includes Transition, Continuous improvement, Transformation, RFP support etc) Interacts with stakeholders for delivery & transformation Ensure Quality Assurance Ensure compliance to knowledge management procedures of Accenture & Client Ensure compliance of all process requirements including M/End, Accruals, Ageing reduction, etc Support & Drive various governance processes (MBR, QBR Etc) Deliver on Productivity commitments, Process Health, CSAT, Utilization, Buffer reduction, financial/commercial optimization Identify development needs and ensure training fulfillment for the team Manage employee hiring, retention and engagement Complete all mandatory training and certifications for self and team Flexible to work in any shift

BCom,MCom,CA Inter

About Accenture

Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 774,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing