Employment Type

Fixed Term (Fixed Term)

Closing Date

13 Sept 2024 11:59pm

Job Title

Network Project Team Lead (Fixed Term for 24 months)

Job Summary

Job Description

Who We Are

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

Focus of the Role

As a Network Project team lead, your key focus is to lead/manage InfraCo’ s Internal Plough Crews. Managing teams that work in remote locations on rosters with a high emphasis on Safety, Quality and delivering projects on time and within budget. There will be a high emphasis on Fleet, Training, managing High Risk activities.

Develop and manage effective relationship’s directly with the team supporting the Leading Operative onsite with Staff, Project and Planning requirements daily including Annual performance and regular 1:1 reviews.

The Internal Plough Construction Lead has a strong presence ensuring that the team is customer and productivity focussed, understands the business imperatives and efficiently aligns work effort to meet and exceed required performance outcomes.

In Design and Construct, we delight our customers by being a trusted and safety conscious delivery partner, providing excellence in design, construction, resiliency, and project solutions for their telecommunication infrastructure.

What We Offer

Flex appeal: choose where, when and how you work

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop + mobile phone + plan paid for)

What You’ll Do

Telstra InfraCo - Operations & Asset Management oversees Telstra's operations and asset management functions.

People and Team Leadership

• Manage, lead and coach to develop and optimise the team with an emphasis on embedding a health and safety focus in accordance with Telstra policies and processes
• Lead the team through the cultural change journey with a continuous improvement mindset to improve productivity and efficiency and streamline work processes
• Drive a high performance culture of sustainable engagement to meet people, customer and financial targets
• Provide strategic clarity to team members to lead change, achieve customer outcomes and link individual performance to business performance to drive accountability and responsibility
• Embed the centre of excellence culture by shaping the local environment to be consistent with Telstra values and behaviours
• Conduct regular performance reviews and provide regular feedback, recognition and rewards as appropriate
• Prepare individual and team development plans to build capability to meet current and future skills and resource requirements.
• Provide one on one coaching and mentoring to assist team members in reaching their potential
• Proactively manage conduct and discipline where required. Identify roadblocks that impact the performance of the individual or the team and resolve or escalate as appropriate

Business

• Establish and maintain effective working relationships with peer groups, Delivery teams and collaborate with key internal stakeholders to manage end to end workflow and meet business metrics and deliverables
• A high level of interpersonal skills and a strong commitment in working in a team environment across various lines of business.
• Undertake reporting and analysis to monitor business deliverables, productivity and identify business improvements, efficiencies and solutions
• Support resource decisions from the Delivery team to deliver required customer and business outcomes
• Manage and meet resource profiles for delivery of programs of work
• Own and drive business initiatives to improve operational and identify cost efficiencies
• Monitor team operating costs to effectively manage financial spend within budget
• Maintain agreed external stakeholders relationships relevant to the achievement of business objectives
• Ensure compliance to relevant regulatory frameworks and or company policies and procedures including health, safety and environment and ISO
• Delivery of Customer Service Quality outcomes

Personal Characteristics:

• Ability to perform under pressure
• Flexibility in approach to problems
• Be proactive, demonstrate a high level of autonomy and possess the ability to weigh up alternatives and have the confidence to make sound business decisions
• Well organised
• Strong customer focus
• High level of initiative
• Able to work in a cooperative manner to facilitate results and teamwork
• Demonstrated high levels of oral and written communication skills.
• Initiative, commitment and drive in providing excellent customer service.
• Accept coaching and mentoring
• Develop own capability for current and future roles
• This is a Fixed Term role for 24 months

About You

The Following skills and experience will help you to be successful in this role:

• Certificate IV or Diploma in Frontline Management or equivalent desirable
• Demonstrated experience in leading, motivating and coaching staff in a complex and changing environment
• Solving problems of moderate to high complexity
• Building and maintaining stakeholder relationships

If you are looking to take the next step in your career, we want to hear from you!

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and abilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive. 

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.