Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Hospitality Solutions Team

Hospitality Solutions (HS) provides distribution, operations and marketing solutions to the hotel industry. Hospitality Solutions is used by more than 40,000 properties around the world.  Its integrated reservations systems, property management system, distribution and marketing services help hotels increase revenue, identify savings, and improve customer service and satisfaction.

The Hospitality Solutions Billing team – based at Montevideo Center - operates under the umbrella of Sabre Finance & Accounting team. We are responsible for billing and invoicing all HS customers and products across the world. We create and deliver invoices, we generate, analyze and provide valuable billing and financial information always providing extraordinary customer service to support stakeholders within and outside the company (external Customers, Sales and Account Management teams, Finance and Accounting, Internal and External Audit).

General Description 

The HS Billing Analyst is responsible for billing Hospitality Solutions Hotels and additional Hospitality portfolio products and services. Responsibilities include new account creation/termination, contract set up & management, charges creation and termination, ad-hoc reporting, research and billing validation, pricing updates and credit processing. Interaction with external customers, answering -through email and phone- billing inquiries from customers throughout the world, as well as with internal customers, coordinating with various teams (Finance, Account Management, Collections, Implementations, etc.) for issue resolution.

As a Billing Analyst, you will work from CRM (SalesForce system) using SAP, SynXis, etc., to manage the billing of already implemented accounts and analyze that charges are correct according to signed documents and contracts. You get to interact with the Collections Teams, Cash Applications, Legal, Sales teams and Accounting as internal customers. All of them have billing related matters to work on, and that helps you develop a good network within our organization.

Qualifications

• This is a 6-month contract
• Organizational and prioritization skills are key to this Billing Analyst role
• Ability to handle an important workload effectively and meet aggressive deadlines.
• Attention to detail and ability to keep a dynamic pace of work.
• Intermediate Excel skills (filters, pivots, vlookups) are needed.
• Accounting skills/background or accounts collections experience will be considered a plus.
• Excellent follow-up/research skills.
• Fluent in English language (oral and written).
• Effective language and communications skills, willingness and ability to reach out to customers by phone or email to clarify billing inquiries while maintaining excellent customer service manners.
• SAP, SalesForce, Access, and/or SharePoint systems knowledge will be considered a plus.
• Self-motivation, engagement and drive for results.
• Ability to use procedures and good judgment when working individually.
• Flexibility to adapt to fast changing processes and procedures.
• Willingness to work in a team environment and contribute to build the best working environment with a positive attitude.
• Lead internal projects for the team to increase efficiency and deliver extraordinary results.

Why is it worth working with us?

• You will become part of a global company with presence across the world.
• You will be trained in our systems and general procedures to perform your job.
• You will be in contact with different teams that will continue to enhance your knowledge and expertise.
• You will be exposed to internal and external customers which will develop your networking skills.
• The variety of scenarios will increase your ability to solve issues and provide an excellent customer service.
• After gaining experience in your current job you will be able to apply to other positions within your same business unit or change your line of work to continue your career development.
• After a period of time as a Sabre employee you will be able to apply to our Tuition program to start or continue with your formal education.
• Be part of a singular technology company in one of the world’s most dynamic sectors: the travel industry.

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.

This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.

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