The LATAM CSC Payments Analyst (C10) is an entry level role responsible for providing analytical and operational support and executing complex transactions in coordination with the Transaction Services team. The overall objective is to act as a subject matter expert while processing all regular transfers, payments and receivables related operational activities.

 

Responsibilities:

• Candidates will operate within a team environment, supporting various operational processes. Process all regular, restricted and legal transfers, which include processing of payments and receivables.
• Ensure transactions are processed efficiently, act as an SME (subject matter expert) and recommend process improvements.
• Individuals will be cross trained on other internal roles, to provide secondary or back-up coverage during high volume periods or changes swap in to the internal areas based on business needs (Funds Transfer Processing areas, MIFT Process Operator, etc.) this always in comply with the internal Policies and Controls established by Citi.
• Individuals should be comfortable functioning in a fast-paced environment with multiple client and industry cutoffs and flexible to adapt to different shifts and processes to accomplish the business needs.
• We encourage team members to recommend solutions that improve quality and efficiency and reduce risk of operational errors. Evaluate and recommend solutions to problems through data analysis, technical experience and precedent
• Contribute to and collaborate with payments operations projects as needed
• Develop understanding of how the payments operations team interacts with others in achieving objectives
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred
• Effective verbal and written skills
• Effective communication and analytical skills
• Advanced English (writing, reading & speaking)
• Intermediate Portuguese

 

Education:

• Bachelor's/University degree or equivalent experience.
• English proficiency (writing, reading & speaking)

 

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The LATAM CSC Payments Analyst – Labor Inclusion Process (Official Disability Certification)

Citi Colombia is carrying out this recruitment process as part of its labor inclusion strategy and in compliance with the applicable legal obligations regarding the hiring of persons with disabilities, in accordance with Law 2466 of 2025 and other related regulations. In this context, this vacancy is intended for candidates who are in a disability situation and hold an official disability certification issued in accordance with the procedure established by the Ministry of Health and Social Protection in Colombia, or who may provide evidence of such certification during the process, as applicable.

The purpose of this vacancy is to support compliance with the legal disability quota, facilitate inclusive recruitment processes, and enable, where applicable, reasonable accommodations, accessibility support, and internal compliance controls associated with the applicable regulatory framework. Any information shared during the application process will be treated as sensitive personal data, with restricted access and solely for legitimate purposes related to inclusive recruitment, accessibility, support, and regulatory compliance, in accordance with applicable law and Citi’s internal policies.

Mandatory requirements

• Official disability certification issued in accordance with the procedure established by the Ministry of Health and Social Protection in Colombia.

Role conditions

Colombia, Bogota, Hybrid contract, 9hs, Full time. During the recruitment and/or hiring process, candidates may request reasonable accommodations and accessibility support where necessary.

Application process

To continue in this process, candidates must answer the self-identification and certification questions defined for the process. Validation of the official disability certification will be carried out through the channels designated for such purpose, under confidentiality and restricted-access standards.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

 

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.