Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Maintains ongoing compliance with all regulations that affect the Human Resources function and communicates any changes to the management team. Administrative and strategic responsibilities that relate to the employee lifecycle, including employee relations, onboarding, talent management, performance management, engagement, and other Human Resources functions. Manages the compiling of all statistical information used for reporting of performance and regulatory compliance. Works with moderate guidance in own area of knowledge. Responsible for assisting in designing and delivering the programs, initiatives, and experiences that that bring the Comcast Culture to life. With a focus on organizational health, and using a constant two-way feedback loop, key people and business data, our Employee Experience team is committed to creating a WINNING employee experience built on delivering a better workplace that supports each phase of the employees’ journey. The Employee Experience Partnerships & Programs HR Generalist will coordinate across cross functional internal and external resources to ensure programs are within scope, within budget and on schedule.

Job Description

Core Responsibilities

• Acts as primary HR Business Partner for Division Communications, Public Relations and Government Affairs.
• Assists in evaluation of reports in relation to the department's established goals.
• Investigates employee complaints and assists in the resolution of employee issues.
• Supports leadership planning and responds to feedback from management and employees through various sources including surveys, suggestions and employee advisory groups.
• Assists in administering performance reviews, meeting with both the employee and the employee's manager and thoroughly documenting the entire process.
• Serves as initial point-of -contact for Company's employee issues and inquiries and Company policies.
• Tracks and maintains all records, ensuring that the hiring remains compliant with the U.S. EEOC.
• Responsible for developing, designing and managing programs and initiatives focused on the employee experience.
• Drives the development and implementation of key goals, objectives and success criteria for the program. Build processes to promote ongoing and organic focus on employee experience.  Ensures clear communication and alignment with stakeholder and delivery teams.
• Communicates updates on major milestones and keeps all stakeholders informed of progress and issues. Monitors and ensures quality of program deliverables.
• Works with senior staff members to identify and obtain participation from required cross-functional core team members, including broader HR COE team, Central Division HR Partners, Functional Business Partners, Communications team, and matrixed project managers.
• High level of skill and comfort delivering training and facilitating discussions with employees at all levels.
• Skilled executor with passion for the employee experience.
• Exhibits a growth mindset - ability to work in a fast-paced environment with high degree of change, ability to pivot and adapt quickly.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Facilitation, HR Employee Relations, HR Reporting, Human Resources Compliance, New Program Development, Stakeholder Collaboration, Talent Management

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

5-7 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.