What you will do

Respond to field sales inquiries related to application/technical/manufacturing capabilities in connection with product specifications. Identify and guide field sales toward solutions necessary to meet customer requirements.

How you will do it

• Support Data Centre projects with requirements of several products and optimize the final scope of supply.

• Review and evaluate special options requirements and support SQ (Special Quote) needs by providing cost and lead time estimates o Requires development of subcomponent specifications, supplier engagement and negotiation, and analysis of factory manufacturing capability Expert Solutions.

• Support field sales on technical clarifications with customers, potentially requiring direct engagement with customers.

• Guide field sales and key customers on system design approaches and enhance competitive advantage by specifying tailored equipment packages. Expert solutions will balance chiller performances with sub-system components and features.

• Align field support with knowledge of chiller products available in the market, and with regional product strategy.

• Define specifications for chillers and sub-systems in support of project opportunities Product & Product Applications Development.

• Monitor and analyze frequent questions, requests and pitfalls to identify new applications, develop new special quotation offerings, and guide global product teams.

• Provide necessary material for Data center application literature, product presentations, and training materials.

• Collect and offer constructive feedback to global product teams on resources, tools and documentation available to field sales and customers.

• Deliver training presentations on product changes and new products to field sales and key customers.

• Engagement in industry organizations and technical seminars.

• Monitor and offer formal comment on product/application relevant codes and standards.

• Abide by the company's ethics policy, company system, policy and process, and comply with the quality requirements related to the position.

• Complete the task temporarily assigned by the superior.

What we look for

• Diploma/BE/BTech or above in mechanical engineer and other related majors.

• More than 4 years of experience in the Chiller Application Team.