Donor Contact Representative

Posted:
7/24/2024, 5:00:00 PM

Location(s):
Taguig, Metro Manila, Philippines ⋅ Metro Manila, Philippines

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support

     

JOB DESCRIPTION:

Responds to customer inquiries via telephone or email to provide problem resolution in accordance with the Organization's service standards.

MAIN RESPONSIBILITIES

  • The Entry level Customer Service Representative will typically only receive and/or place telephone calls that are basic and routine as they gain experience with the company's products and services.

  • Solve simple customer problems and analyze customer service needs for communication to service and technical departments.

 

QUALIFICATIONS

Education/Education Level/Major/Field of Study Or Education Level

  • Technical Diploma (± 12 years)

 

Experience/Background Experience/Experience Details

  • No Experience required; fresh graduates are encouraged to apply.

     

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

     

JOB FAMILY:

Customer Service

     

DIVISION:

TOX ARDx Toxicology

        

LOCATION:

Philippines > Taguig City : Five/Neo Building

     

ADDITIONAL LOCATIONS:

     

WORK SHIFT:

Standard

     

TRAVEL:

Not specified

     

MEDICAL SURVEILLANCE:

Not Applicable

     

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

     

     

     

Abbott

Website: https://abbott.com/

Headquarter Location: Illinois City, Illinois, United States

Employee Count: 1001-5000

Year Founded: 1944

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Biotechnology ⋅ Emergency Medicine ⋅ Genetics ⋅ Health Care ⋅ Health Diagnostics ⋅ Manufacturing ⋅ Medical ⋅ Medical Device ⋅ Nutrition ⋅ Pharmaceutical