Work Location:

London, United Kingdom

Hours:

35

Line of Business:

Human Resources

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

Job Title:                                                         Employee Relations & Policy Director, Regulatory and Controls Europe and Asia Pacific

Job Level:                                                        L11 / Director

Business/Product Group:                             Human Resources

Location:                                                         London, UK

Reports to:                                                      VP, Head of HR, Europe & APAC  

Corporate Profile

TD Bank Group

Headquartered in Toronto, Canada, with more than 85,000 employees in offices around the world, The Toronto-Dominion Bank and its subsidiaries are collectively known as TD Bank Group (TD). TD offers a full range of financial products and services more than 25 million customers worldwide through three key business lines:

• Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD Insurance
• U.S. Retail including TD Bank, America’s Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD’s investment in TD Ameritrade
• Wholesale Banking including TD Securities

TD Securities offers a wide range of capital markets products and services to corporate,

government, and institutional clients who choose us for our innovation, execution,

and experience.

With more than 6,900 professionals operating out of 32 cities across the globe, we

help clients meet their needs today and prepare for tomorrow. Our services include

underwriting and distributing new issues, providing trusted advice and industry-leading

insight, extending access to global markets, and delivering integrated transaction

banking solutions. In 2023, we acquired Cowen Inc., offering our clients access to a

premier U.S. equities business and highly-diverse equity research franchise, while

growing our strong, diversified investment bank.

We are growth-oriented, people-focused, and community-minded. As a team, we work

to deliver value for our clients every day

Position Overview

The role will work closely with regional HR heads, as well as legal and compliance teams to ensure alignment and proactive management of employee relations and governance issues, including employment policy design.

You will serve as the primary point of contact for regulatory bodies and external auditors regarding TDS HR governance, compliance, and employee relations matters. Additionally, you will partner closely with HR Business Partners, Employee Relations, and the HR Advice COE in Canada, along with HR 1B, Legal, Compliance, Risk, and both internal and external counsel.

You will maintain productive relationships with the enterprise to plan and execute on the global mandate and business critical projects and initiatives.  Effective stakeholder management is critical for this role as interaction with senior leaders including partnership with control function heads will be required.

Responsibility

• Acts as practice leader and/or top level expert within Employee Relations
• Serves as key contact and the subject matter expert within Employee Relations
• Oversees programs / services / issues that are highly complex, have wide scope / impact, and require broad business knowledge
• Investigates and/or oversees the investigation of employee relations cases such as whistleblowing cases, grievances, disciplinary actions and performance management
• Facilitation of conflict resolution
• Provide support and guidance in the review of Flexible Working Applications
• Ensure all employee relations activities comply with employment law and regulations
• Ensure alignment and adherence to HR policy and any exceptions are within risk appetite
• Work closely and effectively with HR partners and other specialized areas and share expert knowledge, provide advice and counsel to business management and Human Resources teams
• Ensure business partners and Human Resources are provided with high quality advice and support in relation to employee relations matters
• Identify employee relations training needs and design and facilitate workshops / training sessions to ensure that HR colleagues have the necessary skills and knowledge to deliver appropriate advice and guidance to business stakeholders
• Identify employee relations training needs and design and facilitate workshops and training sessions to develop line manager expertise and capability
• Train selected managers to act as hearing and investigatory managers for employee relations processes
• Ensure the implementation of employee relations recommendations in conjunction with HR Business Partners and business stakeholders
• Horizon scan to remain informed of changing employment law and consider the implications and propose strategies and solutions for TDS Europe and Asia Pacific to address employment changes
• Maintain effective external networks to remain informed about industry best practices and external trends
• Collaborate and engage with external resources such as Legal advisors when necessary
• Partner with HR colleagues to support and guide organisational change initiatives
• Understand the differing needs of business units / functions and adapt advice within overall strategy and policy and ensure an appropriate risk based approach and recommendations are within risk appetite
• Identify and escalate issues that have broad corporate implications / risks
• Contributes to special initiatives and projects by representing TDS Europe & Asia Pacific internally and externally, as a subject matter expert
• Monitors and communicates the effectiveness of strategies, programs, and practices related to Employee Relations
• Ensures integration of other areas of expertise in the development and delivery of programs and policies, as appropriate
• In partnership with appropriate HR practitioners, develops implementation strategies, anticipating HR issues beyond own area of expertise
• Manage key policy review – including but not limited to Whistleblowing, Privacy, Family Friendly, Time and Attendance – ensuring the Employee Handbooks across all locations are up to date and reflective of legislative requirements.
• Develop policies, procedures and practices that are aligned with overall Human Resources strategy
• Support with the operationalization of new policies, partnering with HR Operations and HR Business Partners as required.
• Review template documents including but not limited to offer letters, international assignment letters and settlement agreements.
• Create data analytics and analyse employee relations data to identify emerging themes and areas for improvement
• Ensure accurate data is recorded for all ER cases enabling visibility, trend analysis, reporting and insights

Experience

• 10+ years leadership experience in employee relations and HR governance within a highly regulated, multi-national organization (preferably within financial services, investment banking, or related industries).
• Demonstrated ability to work with internal and external legal counsel. Knowledge of the attorney-client privilege and what must be done to preserve the privilege in investigations.
• Proven track record of managing complex employee relations issues and leading HR investigations across multiple regions (Europe and Asia Pacific), ensuring compliance with local and global regulations.
• Strong understanding of regulatory frameworks (e.g., GDPR, SOX, SMCR) and the ability to manage governance and control functions within a matrixed organization.
• Exceptional interpersonal and communication skills, with the ability to influence senior leaders and manage sensitive employee relations matters with discretion.

Education 

• University degree in Human Resources, Law, or Business Administration required;
• Degree or certifications in employment law, employee relations, HR governance or compliance.
• 10+ Years of related experience

Shared Commitments

Executives promote adherence to TDBG’s vision and purpose to be the better bank, and enrich the lives of customers, communities and colleagues.  As part of the general management of their function, Executives are accountable to deliver against TD's five shared commitments:

                                                                    

• Think like a customer; provide legendary experiences and trusted advice
• Act like an owner; lead with integrity to drive business results and contribute to communities
• Execute with speed and impact; only take risks we can understand and manage
• Innovate with purpose; simplify the way we work
• Develop our colleagues; embrace diversity and respect one another

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
 
Colleague Development 
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
 

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation 

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.